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What Work Means: 1. Multiple Meanings of Work in the United States

What Work Means
1. Multiple Meanings of Work in the United States
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Notes

table of contents
  1. Preface
  2. Acknowledgments
  3. Note on Terminology
  4. Transcription Key for Interview Excerpts
  5. 1. Multiple Meanings of Work in the United States
  6. 2. Two Protestant Work Ethics (Living to Work or Working Diligently)
  7. 3. Working to Live Well
  8. 4. Working to Just Live
  9. 5. Gendered Meanings of Unemployment
  10. 6. Good-Enough Occupations and “Fun” Jobs
  11. 7. A Post-Pandemic Update and the Future of Work
  12. Appendix
  13. Notes
  14. Bibliography
  15. Index

CHAPTER 1 Multiple Meanings of Work in the United States

For almost two hundred years, commentators have described the people of the United States as having an outsized devotion to work. This common cultural description is perfectly summed up in a Labor Day op-ed celebrating “one of the most fundamental values of American society: our love of work.” That commentator, like many others, repeats the well-known theory that Americans’ work ethic had its origins in the theology of the nation’s Puritan settlers: “Call it the Protestant work ethic, the Puritan work ethic, or just a work ethic, Americans are driven.”1 This book will explain why I disagree with this assessment.

The simplistic notion that Americans are driven by a Puritan work ethic exemplifies all that is problematic about glib cultural generalizations. It equates a “work ethic” with a “Protestant work ethic,” and a “Protestant work ethic” with just one of its forms, the hard-driving, self-denying “Puritan work ethic.” To reduce all work ethics to a Protestant work ethic or a Puritan work ethic overlooks other work motivations in the United States and homogenizes diverse meanings of work. Describing Americans as joyless worker bees also distorts the elements of play and pleasure many Americans find in their jobs. Finally, a reductive explanation of why we work is dangerous because it underlies the assumption that people either have a work ethic or they do not. The truth is more complicated because there are multiple work ethics.

This book presents the observations of people in a wide range of occupations who shared what their jobs have meant to them. They had time to talk and a pressing concern with these issues because they had been without full-time work for many months—in most cases, more than a year—when we first met during the period of high unemployment that followed the Great Recession of 2007–9. Thus, this book is about the meanings of working and not working in the twenty-first century, not thirty or a hundred or two hundred years ago, and it is about ordinary people’s understandings, not experts’ theories, although some of these ordinary people had relevant expertise. Given that so much has been written about the cultural meanings of work in the United States, this book is also about whether those time-worn descriptions are accurate.

Beliefs about the place of waged work in a good life are central to debates about the kind of society we want. For example, do we want a society that provides a good job for all adults capable of working, or do we want a society in which adults can work less and have more free time? How should life partners divide responsibilities for income earning and the unpaid labor of taking care of their home and dependents? Is anyone responsible for providing financial assistance if adults cannot support themselves? Those debates are not new, but they are especially pressing now, amid concerns about the replacement of human workers by intelligent machines and questions raised by the COVID-19 pandemic about the value of going to a workplace and the place of work in a good life. These policy discussions often rest on unexamined assumptions about people’s reasons for working. Do people have to be forced to work out of fear of starving, or would they want to work even if it were not necessary for their survival?

Portraits of Five Unemployed Americans

My arguments in this book rest on interviews with sixty-four unemployed southern Californians. Here are five of them. Their stories illustrate the diversity of Americans’ lives and work meanings.

Terrance West

Terrance West, who worked as a shipping/receiving clerk in a warehouse in his last job, told me, “Right now I don’t really feel very important to anything or anyone” because he was then unemployed.2 Terrance came from a family in which steady work was valued. After his mother escaped from an abusive relationship, she worked two or three jobs at a time, when necessary, in human services. She provided a supportive environment for Terrance and his sisters. He said he was “nerdy” as a child; after he finished reading the dictionary, his mother bought him a set of encyclopedias, which he read through the letter S. When Terrance was still in high school, the mayor of his town announced that he wanted more ethnic minorities to become involved in city government. Terrance, who is Black, said he was interested, and he began working at City Hall. He aspired to become a mayor himself someday, and although he is gay, he even entered a brief sham marriage to a woman to further his political career. However, he could not afford to continue his education beyond community college. Terrance took technical school courses in accounting and bookkeeping and then obtained an unrelated job as an auto parts buyer. Terrance is smart, hardworking, and dedicated, and he rose to become the youngest and only Black supervisor in the company. Two years later he showed up to find the building padlocked and chained because the company had run out of money.

That became the story of Terrance’s life. He would find one of the jobs available to workers without a bachelor’s degree (customer service for another automotive parts company, installation coordinator for a telecommunications company, shipping/receiving clerk in a warehouse, convenience store clerk), and throw himself into it. Whatever he did—whether it was working in a warehouse or a convenience store—he wanted to be an excellent worker. It was as if he took his desire to be of service and focused it on his jobs. As he explained, “Once I’m working somewhere, I want to be the best at it. I don’t want to be mediocre.” He was proud that “at most of the jobs that I’ve had in the past, I’ve been the one that they call when no one else will come in, the one that they’ll call in the middle of the night and ask, ‘Well, how do you reboot the system?’ or ‘How do you cash out for the night?’ or whatever. I’ve always been that guy.”

One of Terrance’s favorite jobs was working as a shipping/receiving clerk in a warehouse for a company that made sweet snacks. The smell of chocolate filled the warehouse, which was kept dark and cool to preserve the candy. Although he never earned more than $15 an hour, he had an affordable, comprehensive health insurance plan and was eligible for bonuses. All workers were respected at that company, regardless of their position, and Terrance’s supervisors recognized his multiple skills and devotion to the company, calling on him to fill in for security or accounting or to help train temporary workers. He said, “I really loved that place. I mean, I would get up in the morning happy to go to work.” However, after he had been there three years, the company moved out of state. Terrance had a criminal conviction, which closed off some job possibilities. Sometimes he lost his job because he would react angrily to racial or homophobic harassment; one time he walked off a job rather than be goaded into a fight with a racist coworker. Terrance is tall and looks imposing; he thinks some of his supervisors were afraid of him.

When we met, few companies were hiring, and Terrance had been out of work for two-and-a-half years, which made him feel “lazy” and “kind of like a bum.” He detested laziness in others, and he hated feeling that way about himself. Having a steady income also mattered for his romantic life and gender identity. When we first met, he had just turned forty, and he was worried that his young boyfriend would leave him for someone who could afford a nice car, concerts, and other fun activities that were beyond his means while he was out of work. Terrance told me, “I feel less of a person and less of a man because I’m not working” and that not working “emasculates you.” He also confessed that without a job, it was hard for him to be romantic with his boyfriend because “I feel like I don’t deserve it.” To get by, they relied on food stamps and relatives who found a place for them in their already crowded housing.

At the time of our initial interview, Terrance had never earned more than $42,000 dollars a year. As the years passed, Terrance found work again, and he took courses to move into somewhat higher-paying jobs, but money was still tight. He could not afford to buy a home in southern California, but that did not seem important to him. When I asked what income he would be satisfied with in the future, he chose the $40,000–$65,000 range. Over the years I have known Terrance, he went from thinking it was his role to provide for their household to being frustrated that his boyfriend did not share the value he placed on steady work. Still, Terrance’s dedication to work is limited to his assigned working hours. In his free time, he avidly follows local, state, and national politics and frequently posts on social media.

Isabel Navarro

Unlike Terrance West, the meaning of work for Isabel Navarro is shaped by her drive to improve her economic standing. Getting ahead is a persistent theme in Isabel’s life story, one she traced back through two generations of women in her family in Mexico. She talked about her mother’s mother, “a woman who pushed to move her children forward,” and her parents, who “always got ahead” despite little formal education. They started a profitable business in Mexico City selling meals to factory workers and sent their children to private schools. Isabel had not planned to emigrate, but in college she fell in love with a US football player who was then working in Mexico. He proposed, and she moved with him to the United States. Once there, he stopped talking about marriage, but then she became pregnant and vowed, “I am not going to go back to Mexico as a failure with my big belly; I’m staying here. And in order to stay, I need to be married.” Their marriage did not last long, but it enabled Isabel to obtain a green card, making her a lawful permanent resident.

Isabel found a job taking appointments at a large health maintenance organization, and members of her family helped watch her young son. As she explained, “I loved it, but I said, ‘Well, which is the next stage?’ So, there was a position that was at the top of the clerical ladder. Above all other office positions.” It paid more than $21 an hour and required statistical training, so Isabel devoted all her vacation time to taking the necessary courses. She obtained the job, but it was stressful. Isabel started getting stomachaches. Worse, her coworkers did not accept her, especially one woman who constantly made derogatory comments about Mexicans. Isabel said, “I went to tell the supervisor about this lady, and in front of the supervisor she [the coworker] said to me, ‘You know what, you mexicanita [little Mexican]? If you want, we can fix this out in the street.’ ” The supervisor did nothing, and eventually Isabel had a nervous breakdown. Her therapist suggested that she become a beautician, and as compensation for the harassment she had suffered, her former employer paid for Isabel’s training. Once again, Isabel wanted to be the best in her field. She studied advanced techniques in skin care, attracting a large clientele at the spa where she was working, but again, she encountered a supervisor who put her down. She went into business for herself, and after a rocky start, her business was flourishing until she fractured her foot while caring for her nephew. This injury prevented her from working, and then her parents became ill. Isabel went to Mexico to care for them and tried to start a business there, but she could not attend both to the business and to her parents, who died within weeks of each other.

Isabel was in her late fifties, depressed, and still mourning the deaths of her parents two years earlier when she first met with my research assistant Claudia Castañeda. Although Isabel’s new partner was not as loving and considerate as she would like, she said under such circumstances you have to “swallow your pride.” She was living with him and letting him support her. Her now-grown son, who had enlisted in the military, provided some financial support as well. Isabel received disability payments after she fractured her foot and Medi-Cal (California’s version of Medicaid, government health insurance for low-income adults), but when Claudia C. asked her whether she had applied for government-subsidized housing or food stamps, Isabel answered emphatically, “I have never wanted to ask for it.” Although she was not sure what she wanted to do next, Isabel still described herself as “a success-driven woman.” On the form we gave participants to indicate the income they would be satisfied with in the future, Isabel first picked the $65,000–$80,000 range, then crossed that out, and chose the top category of over $500,000.

Katarina Spelling

Katarina Spelling is straight, white, and US born, so she did not have to deal with the same discrimination as Terrance West and Isabel Navarro, but she hid her religion from potential employers who might be prejudiced against Mormons. When we met, her main problem was that she was in her late twenties and unsure of what kind of career she wanted or whether she should even be thinking about a career at that point.

Katarina had two dilemmas. The first was that she was newly married and trying to decide how to balance a job with devoting time to the children she hoped to have soon. Her father had earned enough as a medical professional to support the family, and her mother had been “a very, very excellent homemaker” but had not provided a model for balancing work and family. Katarina found such models through Women at Work, the nonprofit organization where she had a part-time job and where I recruited several of my participants. There, Katarina came to understand “how you’re able to do both [paid work and raising a family] and be balanced”: she did not have to find her identity just in a career or just in being a homemaker. Still, when her children were young, she wanted to spend most of her time home with them, which meant postponing a demanding career.

Katarina’s other dilemma was that her heart’s desire was to become a professional singer, but she had been unable to earn a living that way. Katarina had started college as a vocal performance major, then switched to what she thought would be a more marketable major in communication studies. After graduating, she took unfulfilling office jobs (bank teller, administrative assistant) where she felt “like a flower in a closet.” An enjoyable position as a music and dance instructor at a summer camp in Europe when she was in her mid-twenties gave her hope that she could make a living as an artist, but to be safe she applied for other jobs and considered law school. Katarina landed some music and acting gigs. After she recorded a couple of tracks for a friend’s independent film, she told her husband that she had made more money for two hours “not even working” than she did in a whole day at the office at the nonprofit. Singing never felt like work to Katarina. Unfortunately, those opportunities were rare.

By the time we met, Katarina had decided against law school because it was too expensive, and she was completing a master’s degree in public administration in hopes of working for local government someday. In the meantime, she needed to help pay the bills. Her husband’s family had been unable to pay for his college education, so he came to the marriage with almost $100,000 in student loan debt. Katarina’s father had paid for her undergraduate education, but he made it clear that after that, she was on her own. She should not expect to live at home or receive any other financial assistance, and so she took out loans to finance her master’s degree. Katarina told me she had gone from “wanting to just explore and play and also learn, to, okay, now I want to make money. And so I feel like it’s like this mental shift of, okay, I just need to categorize myself for eight hours, and then after that I can do whatever I want.” Katarina told herself, “Work is work,” meaning it is just a way to make money and does not have to express her identity or be fulfilling. Still, without any reason to choose one occupation over another if she could not be a professional singer, Katarina was rudderless. In our initial meetings she agonized about her job choices. She was going to start a part-time job as an assistant in an accounting firm right after our first interview, a job that she did not expect to like or be good at.

When we met for a follow-up interview two years later, Katarina had a toddler and was still working part-time for the accounting firm. She told me that this position was just a “job” and not a “career,” but she liked it. She could do some work from home and some at the office. She hired a sitter one day a week, and her husband watched their daughter in the evenings and some afternoons. Going to the office gave Katarina other adults to socialize with. The day before our follow-up interview, Katarina had had an enjoyable day at the office, talking to her coworkers, joking with her boss, and having “that part of your brain used” that is not engaged by childcare. The job made her feel valued. While she kept an eye on her adorable toddler, Katarina explained, “As much as I love this work [of being a mother], it’s not as rewarding as having somebody need you as an adult.” Katarina said that job kept her from postpartum depression. She had figured out that data entry could be enjoyable if she treated it as a computer game like Tetris. Still, Katarina had not given up on her dream of becoming a professional singer. She is a devout Christian, and she hoped that an impending move to Los Angeles for her husband’s new job was part of God’s plan to put her in the center of the entertainment industry.

In our initial interviews, Katarina could not decide what income bracket to choose for the household income she would be satisfied with in the future: she checked both $80,000–$120,000 and $120,000–$150,000. During our follow-up interview she chose $150,000–$200,000. Two years after that conversation, Katarina became an accountant at the same firm.

ReNé McKnight

When I first met ReNé McKnight outside a job fair where I was recruiting participants, she was a thirty-two-year-old mother, although with her slight frame and sweet face, she looked younger. From our very first meeting, I was amazed by her restless energy. She had big dreams fueled by her devout Christian faith and by her desires to help others and become wealthy.

ReNé was eager to escape the poverty she had experienced growing up. She is Black like Terrance West, but her childhood was much harder than his. ReNé’s mother is mentally ill and left the family when she was young; her father was seriously injured working on an oil rig in Texas many years earlier. He became an alcoholic and drug user who partied away the financial compensation he had received for his injuries. By the time ReNé was in high school, there was no money left, and she, her brother, and their father were living in a small trailer where they had to wash dishes in the bathtub. ReNé began working when she was sixteen. She left home right after high school and began slowly paying for her own college education, taking a few courses at a time while she worked and took care of her daughter, born when she was in high school.

ReNé arrived in southern California from Texas a few months before we met. She hoped, in vain, that her daughter’s father, who had moved there, would start providing more financial support now that she and her daughter were in the area. He was a police officer who dated her when she was in high school. He never told her he was married until she was seven months pregnant. ReNé attempted suicide but survived. After her daughter was born, ReNé’s father said, “Your life is over.” That made ReNé angry. “I was like, ‘You know what? I’m going to prove you wrong.’ That’s probably another reason I’m still in school. I was, like, ‘No, my life is not over. I can do it.’ ”

ReNé had considerable experience providing care for the elderly and disabled, as well as customer service work. She was willing to take any job, but for nearly a year, she could find nothing. In the fall of 2011, the Los Angeles and Riverside, California, metropolitan areas were two of the three worst areas in the country to look for a job, with high numbers of job seekers and few openings.3 As a new arrival in California who had voluntarily left her last job, ReNé was not eligible for unemployment benefits. ReNé did not try to find a romantic partner who would financially support her because she did not want any man to think she only cared about his money. While ReNé looked for work, she and her daughter barely subsisted on food stamps and a $490 monthly CalWORKs (Temporary Assistance to Needy Families) cash grant. Her rent for a guest house without heat, hot water, or a working stove was $500 a month. To have a habitable place to live, they had to move to a military barracks that had been converted into transitional housing for homeless families. Eleven months after moving to California, ReNé obtained a job caring for residents and training other workers in a group home for adults with developmental disabilities, but only a few months later, she was rear-ended by a truck at a traffic stop. She was then terminated from her job because the resulting injuries left her unable to lift the residents. By the time she found a part-time, in-home care job with no heavy lifting required, her car had been repossessed, and she had to walk two miles in each direction to get to work.

ReNé had written a draft of her life story, but she had not tried to publish it. Wanting to understand why God was keeping her out of work for so long, she figured out that her difficulties in finding and keeping a job were God’s plan to get her to finish her book. She told me that God came in her dreams, showed her step by step how to self-publish the book, and sent her people to proofread and edit it: one of those people was me, the professor who, out of nowhere, appeared at the job fair she had attended.

ReNé felt she had a calling to share her life story because she had had a traumatic childhood and adolescence. She believed she could inspire others who hurt and feel like they may “explode.” That was another reason for her hard work. After I heard her life story, I asked her how she carried on. She answered, “I think, staying busy. ‘Cause I’ve always worked. I’ve always been active with things.” She became tearful as she described how psychologically difficult it was for her not to have a steady job. While she was looking for work, she stayed busy promoting her book through her social media accounts, and she started a business helping others self-publish. Staying busy with such self-employment schemes helped ReNé block out having been sexually assaulted when she was in her teens, her mental health struggles, and other life traumas.

Her long-term plan was to start group homes to help troubled young women or the disabled elderly, like her mother. She also hoped that her business would make her wealthy, a hope encouraged by the prosperity gospel teachings of her church. For her, a good life was one in which she made at least $100,000 a year, owned homes in different parts of the country, and had several successful businesses. Still, when I asked whether work was central to her identity, she replied piously, “No. What’s central to my identity is God. I put him first in all that I do. So, I can’t really say, ‘Work.’ ” She added, “However, I love working. I’m a workaholic”—an accurate description, from my observation.

When we chatted recently, I learned that ReNé had found a steady job as a social worker and had earned a master’s degree in social work. She had also started a nonprofit to help faith leaders who are dealing with trauma, and she hoped to develop wellness centers for them.

Robert Milner

Robert Milner was a supply chain strategist for a cosmetics company earning between $80,000 and $120,000 a year before he lost his job in a corporate restructuring. He was in his early fifties and had been out of work for more than a year and a half when I met him at a support group for unemployed managers and professionals. I noticed that throughout the meeting he was consistently kind and encouraging.

Robert, a grandson of European immigrants on one side of his family and of Mexican immigrants on the other side, considered himself a “baseball, hotdogs, apple pie, Chevrolet” American. He was proud of having fulfilled classic American middle-class ideals, which he explained as follows: “We got married. We bought the home. […] We have two kids. That whole—you know?”4 These achievements were especially meaningful because his father had left the family when Robert was a young child.

Robert had held jobs in a variety of businesses by that point in his life, including at an auto dealership where he learned to “hustle” for commissions. He said, “That has been my work ethic all along. I just work hard.” He described his last job as a supply chain strategist as “real fun” because it was intellectually challenging. However, Robert hated that, between the job and his commute, his work occupied twelve hours a day, which left him little time to enjoy life. When I asked whether there was anything he was not proud of in his life, he mentioned subconsciously blaming his wife for her not working. She used to earn some money helping a relative in their small business, but that business failed, and her poor health prevented her from taking another job.

In our first interview, Robert shared that he wanted to earn at least $80,000 in his next job, but when we met again, he decided that he should be satisfied with less. With fervor, he described his conversion, while he was out of work, to being “happy with just the simplest things.” He was learning to be content to “be with your family, read a good book, take a walk,” and watch the birds in his yard build a nest. Robert admired Europeans’ more relaxed schedules: “They take off two, three weeks, sometimes a month out of the summer.” By contrast, in the United States, “Here, we’re so go, go, go. We’re chasing that almighty dollar.” He said Americans should be less “greedy,” not only “the people at the top” but “even the regular people like me.” When I asked whether work was central to his identity, he explained, “Although I work to live, I don’t live to work.”

In addition to being out of work, Robert was dealing with health problems he could not afford to get diagnosed or treated because he had no health insurance. Still, his religious faith helped him persevere. In between pauses to manage his pain, he said, “I don’t believe God wants this for me” because “He only wants what’s good for me.” Robert tried to see the positive side of his unemployment and health problems: “To go through the pain and the struggles and everything—I believe it’ll only make me stronger. And in some way, down the road, I might be able to share this with somebody else, if they’re having problems.”

Each of my sixty-four participants had an interesting life story, and I share more of them in subsequent chapters. For now, these five examples suffice to illustrate the variety of meanings of work and unemployment that I explore in this book.

For example, productivist work meanings like Terrance West’s dislike of feeling lazy are different from consumerist work meanings like Robert Milner’s goal of earning enough to afford a single-family home and other accoutrements of a middle-class life. Isabel Navarro and ReNé McKnight wanted to get ahead, but for Terrance West and Robert Milner later in life, it was more important to have a steady job and pay the bills.

Some of the men, like Terrance West, felt like “less of a man” because they were not working. Yet none of the unemployed women said she felt like less of a woman while out of work, even though they were as likely as the unemployed men to suffer emotionally and feel diminished as persons. Still, gender roles are changing, as was evident in Robert Milner’s secret resentment that his wife was unable to contribute financially. Those changes played out differently in relationships depending on the interviewees’ class, gender, sexuality, and prior work histories.

These five stories also show the culturally constructed ways my participants thought about their jobs and occupational paths. As I will explain, some, like Isabel Navarro, cared about getting ahead more than which occupation took them to that destination; others, like ReNé McKnight and Katarina Spelling, felt a “passion” or “calling” to pursue an occupation that was especially meaningful for them. However, available cultural categories like those of a “passion” or “calling,” or the difference between a “career” and a “job” that Katarina also drew on, fail to describe what I call a “good-enough occupation,” which Terrance, Isabel, Katarina, and Robert all found. Many participants, like Robert, described at least one of their jobs as “fun”; I will explore the implications of their considering their jobs “fun” for how they thought about paid work.

Their experiences of being unemployed were also shaped by their values and beliefs about how to obtain financial assistance while retaining their self-respect. Isabel Navarro proudly refused to apply for food stamps, but she “swallowed [her] pride” and let her boyfriend support her, even though she would not have lived with him if she could have supported herself. ReNé McKnight made the opposite choice: she did not want any man to think she only cared about his money, so she did not date while she was unemployed. Instead, she obtained food stamps and a small welfare cash grant to support herself and her daughter. Interestingly, Isabel accepted financial assistance from her son, unlike many others who were horrified by the idea of asking their grown children for financial help.

Finally, my participants differed in the discourses they used to make sense of their troubles and talk about them with others. The Christian faith that sustained Katarina Spelling, ReNé McKnight, and Robert Milner provided a framework, shared by many Americans, for putting their struggles in a larger context. As I explain later in the chapter, their religious beliefs and other popular discourses in the United States provide alternatives to individualistic explanations that foster self-blame.

I would not say that my participants are representative of all Americans. My aim is not to claim representativeness, which few qualitative studies can achieve, but rather to explore diversity. By considering Americans in a wide range of occupations and of varying backgrounds, we can begin to see the inadequacies of descriptions of work meanings that do not take account of culture or that take a society’s work meanings to be homogeneous and unchanging.

Cultural Meanings Matter

It is easy to find theories of work meanings that ignore cultural differences and changes over time. One place to look for such theories is in speculative commentary about what life would be like were AI and automation to displace much of human labor. Some writers imagine that a mostly work-free future would be a paradise; others depict it as hellish.5 Although the predictions are starkly different, they rely on presumed universal meanings of working.

The utopian visions postulate a future in which the necessities of life are inexpensive and can be obtained with the assistance of a universal basic income, leaving people free to spend most of their time doing whatever they want to do instead of being forced to earn a living. People could devote more of their time to caring for others, lifelong learning, politics, or pleasurable pursuits. Post-work theorists Stanley Aronowitz and William DiFazio claim, “When they are given the opportunity, workers—skilled and unskilled alike—are pleased to be relieved of participation in the labor process provided they are guaranteed an income adequate to the current ‘decent’ standard of living.”6 As the sociologist Peter Frase puts it succinctly, “Wage labor sucks, and a lot of people will only do it if the alternative is destitution.”7

By contrast, another group of theorists view a future in which most adults do not work for a living as a dystopia of stunted lives shorn of material comforts, purpose, and dignity. For example, in The Second Machine Age, management theorists Erik Brynjolfsson and Andrew McAfee are awed by the productive potential of new digital technologies but worry about the consequences for workers displaced by machines; they believe people do not want to be liberated from working. Brynjolfsson and McAfee write, “It’s tremendously important for people to work not just because that’s how they get their money, but also because it’s one of the principal ways they get many other important things: self-worth, community, engagement, healthy values, structure, and dignity, to name just a few.” Based on a cross-national Gallup survey, they conclude, “It seems that all around the world, people want to escape the evils of boredom, vice, and need and instead find mastery, autonomy, and purpose by working.”8

The dystopian theorists draw on important research by the social psychologist Marie Jahoda, who argues that humans need paid work in their lives. Jahoda was the lead author of a classic ethnographic analysis of unemployment, Marienthal, a study of the consequences of shuttering a factory that had been the main employer in a small Austrian town in the 1930s. Drawing on such research from the Depression, as well as studies of the effects of unemployment during the deep US recession of the early 1980s, Jahoda argues that unemployment deprives adults in modern society not only of money but also of psychologically important immaterial benefits: “time structure, social contacts, the experience of social purposes, status and identity, and regular activity.”9

Utopian images of a creative, leisurely post-work future are diametrically opposed to the dystopian images of boredom and vice. Yet, both assume that work means the same thing for all humans. Based on their assumptions about either the inessential or essential place of waged work in a good life, theorists from these opposing camps arrive at confident predictions about how all (or, at least, most) people everywhere would react to a work-less future. Both approaches fail to consider that, in this imagined society of the future, there will probably arise new ways of living and thinking about a good life. The result will be new subjective meanings of working and not working, ones that differ from subjectivities formed under industrial capitalism in the global North.

The very idea of unemployment is new in human history. As the historian John Garraty points out, unemployment was not considered a social problem until the late nineteenth century. In his words, unemployment is a disease of capitalism because it depends on an economic system in which most people sell their labor to an employer to sustain a living.10 Only people who enter into an ongoing contract to work for someone else can become unemployed. In societies that depend primarily on foraging and hunting, hunters do not think of themselves as unemployed when they rest between hunting expeditions.11 Farmers working on their own land or peasants bound to a lord can harvest too little to survive, but their problem is not a lack of employment. Nor would a self-employed artist, craftsperson, shopkeeper, or other business owner ever be considered unemployed, even if their business was unprofitable. As Garraty puts it, “Only those who work for wages or a salary, who are at liberty to quit their jobs yet who may also be deprived of them by someone else, can become unemployed.”12 Thus, unemployment is only conceivable in societies in which most people work for wages.13

Employment in a formal economy of regulated, continuing jobs is not the global norm; at present, 61 percent of the global population works in the informal economy.14 Given current digital information and communication technologies that enable new forms of self-employment and hybrid forms of employment—for example, independent contractors who work for others, such as ride-hail drivers—unemployment could cease to be a meaningful social construct in the future, as I explain in chapter 7.

Work has not always been considered necessary for dignity and purpose. In the 1830s, Alexis de Tocqueville traveled from France to the United States to study Americans’ values and institutions, which he expected would spread to Europe with the rise of democratic institutions. Among many other observations, he was struck by the fact that because there was relatively little hereditary wealth in the United States, it was common for men of all classes to work: “Everything therefore prompts the assumption that to work is the necessary, natural, and honest condition of all men. Not only is no dishonor associated with work, but among such peoples it is regarded as positively honorable.”15 Notice Tocqueville’s surprise about the high value placed on work. Coming from the aristocracy, he did not assume that working is a necessary source of self-esteem and dignity for all people. Instead, the social respect accorded to working for pay struck him as a curious new development. He commented that some rich Americans moved to Europe because “there they find the relics of aristocratic societies in which leisure is still honorable.”16 As Tocqueville clarifies, among the European aristocracy, work can be honorable but only “when inspired by ambition or pure virtue.” What was dishonorable was working just to earn money, and that too was a contrast with the attitudes he observed in the United States in the 1830s, where making money seemed to be the point of all work.

When Tocqueville writes, “Work is the necessary, natural, and honest condition of all men” in America, he may have meant “men” to be gender inclusive; more likely, he was not thinking about women, given the gender roles in the United States at that time. Adult women are not always and everywhere expected to engage in waged work, so how can work meanings be universal?

Subjective meanings of not working also depend on social expectations about when one’s working years begin and end. In some societies and in some economic classes, preadolescents are expected to help contribute to the family’s income, and by their late teens and early twenties young adults are expected to be self-supporting; in other societies and classes, working years typically begin later. There is also variation around the world regarding the end of the working years; that is, the age when adults are allowed, expected, or legally required to stop waged work. Thus, cultural conceptions of the life course and mandatory retirement age laws or job stipulations affect meanings of not working, as do accepted nonmarket ways of sustaining a living through assistance from kin, local communities, and the state.17

In sum, the meanings of working and not working could never be the same for all humans throughout time.

Multiple Cultural Meanings of Work

Some commentators do take culture into account when they contemplate the prospect of a possible future in which adults would not spend most of their time at paid work. They argue that a future without steady work would be especially difficult for US Americans because hard work is venerated in this society. In a thoughtful examination of the cultural effects of automation’s predicted displacement of large numbers of American workers, the journalist Derek Thompson writes, “The transition from labor force to leisure force would likely be particularly hard on Americans, the worker bees of the rich world.” He notes, “Richer, college-educated Americans are working more than they did 30 years ago, particularly when you count time working and answering e-mail at home.” He states, however, that this dedication to work is not new: “Industriousness has served as America’s unofficial religion since its founding. The sanctity and preeminence of work lie at the heart of the country’s politics, economics, and social interactions.”18

Observations about Americans’ devotion to work have been offered for nearly two centuries, as we saw in Tocqueville’s surprise that among the Americans he observed in the 1830s, work for pay “is regarded as positively honorable” and is not limited to those who are forced to work by economic necessity.19 Political philosopher Judith Shklar argues that in the United States paid employment is necessary for full social standing and inclusion. She writes, “The dignity of work and of personal achievement, and the contempt for aristocratic idleness, have since Colonial times been an important part of American civic self-identification.”20 A 1980s guide for international visitors to the United States explains that Americans are “known as ‘workaholics,’ or people who are addicted to their work, who think constantly about their jobs and who are frustrated if they are kept away from them, even during their evening hours and weekends.”21 Recent cultural descriptions echo these themes.22

These standard descriptions of American cultural meanings of work are voiced by ordinary Americans as well. We saw that in Robert Milner’s comment: “Here, we’re so go, go, go. We’re chasing that almighty dollar.” In an online comment on a news article about skimpier economic protections for workers in the United States compared to other wealthy countries, someone wrote, “In the US, I think we believe life is for working hard. We are always trying to make that extra dollar thinking it will buy happiness. I’m not sure it will ever change in the US. The Protestant work ethic is part of our cultural DNA.”23

I explain the problem with speaking of “our cultural DNA” shortly. At this point, notice that these commentators are all saying that Americans work hard, but they give different reasons for it.

One motivator for long work hours could be the desire to afford a better standard of living. That seems to be what the commentator meant by this statement: “We are always trying to make that extra dollar thinking it will buy happiness.” Working hard for the sake of “buying happiness” is also what Robert Milner meant when he said of Americans like him, “We’re chasing that almighty dollar.” However, that is just one reason why Americans could be driven to work hard.

Another motivator for hard work can be the desire to be self-supporting. Americans are often called “rugged individualists” because adults try to avoid financial dependence on other people or the state. Those who work low-wage jobs may need to work long hours out of necessity if they want to be self-supporting.

Sanctifying paid employment, and making it a prerequisite for full social standing, means that one has a social duty to be a waged worker; yet one can value holding a job and being a conscientious worker without wanting to work all the time. Robert Milner said he worked hard while at his job, but he did not like working long hours: “Although I work to live, I don’t live to work.” Furthermore, not everyone has the kind of job in which work can be completed on evenings and weekends; there would have been no way for Terrance West to bring home his warehouse or convenience store work, even if he had wanted to do so. He could answer occasional phone calls at night, but most of his tasks required his onsite presence.

Finally, there are those “who think constantly about their jobs and who are frustrated if they are kept away from them, even during their evening hours and weekends.” They willingly work long hours because their work is central to their identity and interests. These people certainly exist—they were among the participants in my study—but they are only a portion of US workers, not the majority. However, this unusual minority who lives to work may be more visible to commentators than the quiet majority of those who are conscientious but not obsessive about their jobs. Furthermore, only some of those who live to work are “workaholics” in the clinical sense. As I explain in the next chapter, “workaholism” has a technical meaning of work addiction driven by feelings of anxiety or guilt, and it differs from fulfilling work engagement.24

One of my key points in this book is that when people speak of Americans’ work ethic—that is, their willingness to work hard—they can mean four things: (1) working hard to be self-supporting—which I call working to live; (2) working hard to afford a comfortable or affluent standard of living—which I term working to live well; (3) willingly working long hours because work is central to one’s identity and interests—which I call a living-to-work ethic; and (4) being a conscientious worker during regular work hours—which I term a diligent 9-to-5 work ethic (figure 1.1).25

With the first and second work motivations—working to live and working to live well—the primary goal of working is to earn money. Working hard to support oneself, or to live well, is not what Max Weber meant when he wrote about the “Protestant Work Ethic.”26 For Weber, the Protestant work ethic made work a moral duty, hence an end in itself. (To avoid any connotation that it applies to Protestants only, I prefer the term “productivist work ethic.”) Weber’s important insight was that work valued for its own sake is not the same as work valued for the sake of the income it brings. However, as I explain in chapter 2, Weber never clearly differentiated two forms of a productivist ethic: a moral duty to be a conscientious worker during one’s assigned work hours (a diligent 9-to-5 work ethic) and the restless urge to keep working all the time (a living-to-work ethic). Only the latter should be termed a Puritan work ethic. These distinctions matter because they lead to different ways of working, different ways of balancing waged work and the rest of life, and different feelings and behaviors when one is unemployed.

Tree diagram of types of work motivations, dividing between work ethics about abstract labor and particular job satisfactions. Work ethics divide between “Protestant” work ethics and other work ethics. “Protestant” work ethics divide between a living to work (Puritan) work ethic and a diligent 9-to-5 work ethic. Other work ethics divide between working to live and working to live well.

FIGURE 1.1.   Work motivations

These work motivations are not mutually exclusive: many of my participants were motivated by more than one of them. For example, ReNé McKnight walked two miles to her job as a home health aide and two miles home to support herself and her daughter (working to live), and she threw herself into business ventures that would make her prosperous (working to live well). She valued doing her job well (both productivist work ethics), and she thought up new business ideas because she was a high achiever and because staying busy all the time helped her deal with her mental health struggles (a living-to-work ethic).

ReNé was also driven by a sense that there was a certain kind of work she was meant to do: helping others who were mentally ill or had experienced trauma. She had a passion for that field of work; for her, it was a calling in the original religious sense. She was not only dedicated to working generally but was also driven to perform a particular kind of work—which is not covered by any of the work ethics I listed, for reasons that are interesting to explore.

The “work ethic” construct is not about a passion for a particular occupation or simple enjoyment of one’s job, for two reasons. First, a “work ethic” connotes devotion to labor in an abstract sense—that is, devotion to paid labor in general—rather than engagement with a specific job. Second, having “a good work ethic” suggests having the fortitude to do something that is intrinsically unpleasant. However, not all work is unpleasant. Some jobs, like Robert Milner’s, are stimulating; some offer the satisfaction of being needed by one’s employers, contributing to a team, and being recognized for one’s contributions, as Terrance West and Katarina Spelling experienced; some are fun because they include enjoyable social interactions with coworkers, as Katarina also found. Most have both enjoyable and unpleasant aspects. It is meaningless to ask whether “work sucks” or instead is a source of “mastery, autonomy, or purpose.” Some jobs are the pits, and people are happier unemployed, at least for a while, than having to do those jobs every day. Other jobs are enjoyable or even deeply meaningful, and losing such work is a blow. Terrance was heartbroken when the job he loved so much at the sweet snack company ended; he spoke of it like a jilted lover. He did not feel the same way about the jobs where he was harassed. Yet, too often commentators talk about a “work ethic” as a character trait separate from people’s feelings about the specific work they are doing.

Most of this book is devoted to describing these differing ways my participants thought about their work and how each cultural model affected their experience of being unemployed. Chapter 2 discusses the two Protestant (productivist) work ethics; chapter 3, working to live well; chapter 4, working to live; and chapter 6, work motivations related to specific occupations and jobs. As I will explain, these different ways of thinking about work also provide distinctive ways of constructing a class identity. Is one’s class defined by being a productive worker, rather than someone who is idle? Or by one’s level of consumption or by being able to pay for one’s living expenses and be financially self-reliant? Or is it defined by the kind of tasks required in one’s job?27

Describing Cultural Meanings

Cultural anthropologists have long recognized that folk cultural descriptions, the ones that circulate as popular national self-understandings, are subject to distortions. There is a cultural politics of representation: only some commentators are recognized as having the expertise to offer up cultural pronouncements, and those representations often serve political purposes. Contemporary cultural anthropologists have criticized essentializing descriptions and their baleful political effects, although their criticism is usually focused on homogenizing, static descriptions of non-Western societies.28 However, essentializing descriptions of the United States are just as problematic.

For example, a 2018 White House Council of Economic Advisors report begins, “The American work ethic, the motivation that drives Americans to work longer hours each week and more weeks each year than any of our economic peers, is a long-standing contributor to America’s success.”29 This rhetorical invocation of “the American work ethic” served a specific purpose in the report—to support stricter work requirements and so diminish reliance on government-funded health insurance, food stamps, and subsidized housing. True Americans, it seems, work long hours; everyone else has no desire to work, leaving out the vast middle ground of all those who do want to work but not to the exclusion of everything else they care about.30

Contemporary cultural anthropologists question the generalizations implied in a phrase like “the American work ethic,” and they definitively reject the assumptions underlying the statement that any value is part of a “cultural DNA.” That biological analogy assumes that a culture is a singular entity, a bounded organism that reproduces itself over time. That is not how we anthropologists currently think about culture. “Culture” is not a singular thing, nor should we imagine it like a vapor suspended over a nation or social group. Instead, it is a gloss for a messy collection of things, from the “Sunday best” values trotted out for special occasions to unexamined everyday assumptions that may be quite different. I use “culture” as shorthand for referring to public artifacts, discourses, and shared practices, along with people’s learned understandings, which are the basis for constructing those public elements and are in turn constructed by them. It follows that this bundle of different things we call culture cannot have boundaries. Nation-states have defined borders, but the various things that constitute culture are not bound by international treaties. Artifacts, practices, and discourses spread across political borders and have differing meanings for various social groups within them.31 Some artifacts, practices, discourses, and understandings are long-standing and mutually reinforcing; others clash and change over time.32 Someone living in the United States may hear speeches extolling the dignity of work, positive or negative comments by relatives and friends about their jobs, thought leaders urging high ambitions and thought leaders who promote inner peace, dramas that glorify heroic exciting jobs and sitcoms set in dysfunctional offices. If we are to describe cultural meanings of work in the United States, we must include them all.

My concern about essentializing cultural descriptions is amplified by the theories and methods I follow as a psychological anthropologist. Psychological anthropologists examine the subjective meanings of shared discourses and institutions. Our approach is person-centered, meaning that we begin with how particular people think, feel, remember, experience, and act.33 Thus, for the most part, my primary sources are not books, speeches, movies, or television shows, even though studies of public culture are invaluable and I include some examples of sources that mattered to my participants. The sources that mattered to them were usually ones I would never have thought to examine.

Yet, if one examines only the public side of culture, it is easy to make assumptions about the meanings they impart. Not all cultural anthropologists would agree about this, but I have argued that meanings do not reside in public discourses, artifacts, and practices. Instead, those things are endowed with meanings by persons whose interpretations are socially learned but selectively filtered and colored by their personal histories and values.34 Thus, I speak of “Americans’ cultural meanings” rather than “meanings in American culture.” “Americans’ cultural meanings” can be diverse, whereas “meanings in American culture” implies that American culture is a single thing.

To analyze people’s meanings, I paid attention not only to what they said but also to how they expressed their views. For example, when Robert Milner stated proudly, “We got married. We bought the home. […] We have two kids. That whole—you know?” he assumed that this cultural model of a desirable life needed neither further elaboration nor defense. Similarly, he did not explain or defend his comment, “I don’t live to work.” In both comments, his wording suggests he believes his attitudes about what matters in life have a strong cultural standing. The cultural standing of a view is its perceived acceptance in a social group.35 My participants treated some ideas about working and not working in the United States as commonsensical and others as more debatable or controversial. Through cultural standing analysis, which I illustrate in subsequent chapters, we can see not only which views were frequently stated by my participants but also, and more importantly, which views they thought were widely shared in their social circles.

My discourse analysis also considered what my participants left unsaid, including the implicit cultural models they drew on to understand their experience. A cultural model is a shared schema, a simplified holistic mental representation.36 These schemas furnish much of the taken-for-granted assumptions everyone acquires while growing up. They include cultural models of a good life, cultural models of a normal life for someone like you, and cultural models of the social categories that underlie judgments about who is “like you” and who is not. In ordinary conversation, it is rarely necessary to make all these understandings explicit. Researchers can ask about them, but people always leave unspoken more than they say. Thus, my analysis attends not only to what my participants said and how they said it but also to what they implied rather than stated.37

Types of Unemployment

Being out of work is not a uniform state. The experience depends on the political and economic system, as well as typical labor markets for different types of workers. As I already discussed, the experience of being out of work also depends on the availability of options for sustaining a living—assistance from the state, community, and family—other than daily waged labor. Gender roles matter. Are both men and women expected to hold paying jobs? Is regular waged work a prerequisite for having a committed life partner or beginning a family? At a larger level, what is taken as normal in the society for different social groups at different life stages, and what is the place of work in a good life?38

The experience of unemployment also depends on whether there have been wrenching changes in local labor markets. These affect whether the worker planned or foresaw being out of work; how long they are out of work in relation to how long they had expected to be out of work; and their prospects for occupational continuity—that is, whether they expect to be able to find the kind of work in which they have experience or training or instead will need to train for a new occupation. Subjectively, it also matters to the unemployed whether they are hearing sympathy for their situation in the current public discourse or instead are being publicly blamed for their plight. When unemployment is widespread and generally understood to be due to causes beyond the control of the displaced workers, as was the case at the beginning of the COVID-19 pandemic in the spring of 2020, there is usually greater public sympathy and more financial assistance from the government. That kind of unemployment is easier to bear than the isolation, stigma, and inadequate assistance experienced by those who cannot find work during a time of generally low unemployment.39

These varying conditions matter for unemployed people’s ability to imagine the future and plan for it financially and psychologically. Fundamentally, these varying conditions shape the very sense of self for those not working and the way other people see them.

We can see those differences when comparing ethnographies of unemployment in the United States. Some of these studies depict the human costs of factory closings in the late 1970s and 1980s, which were devastating for the permanently displaced workers. By contrast, more recent descriptions of managerial and professional workers in well-paid but insecure postindustrial jobs show them as unconcerned—or even relieved—by short periods of unemployment.

The experience of my participants that I describe in the rest of this book does not fit either of these scenarios. They did not feel that life as they had known it was over, but they did not take their unemployment in stride as normal and expected either. It is important to understand how these contexts differ just in one country, never mind in entirely different political and economic contexts, which I discuss as well.

Factory Closings in a Fordist Economy

Descriptions of displaced workers’ reactions to the wave of factory closings in the United States in the late 1970s and 1980s highlight their shock at the crumbling of all they had taken for granted. They had little experience with unemployment and few prospects for another job similar to the one they lost.40

Economists call this structural unemployment, which “occurs because of a geographic or skill mismatch between workers and employers.”41 One type of work ends, and the displaced workers do not have the right skills to qualify for other available jobs in the area with similar or better pay. Most economists see structural unemployment as a normal market problem, requiring only a better matchup of those out of work with available positions.42

Yet, what appears to be a relatively untroubling situation from a bird’s-eye view of the economy can feel like a disaster to those who lost their jobs. There are many heart-wrenching accounts of workers devastated by the closure of factories that had furnished well-paid blue-collar jobs. Middle-aged and older factory workers could not easily relocate across the country or suddenly transform themselves into knowledge-economy workers.

The anthropologist Christine Walley provides a moving depiction of what happened to her father after the steel mill where he worked in Chicago closed in 1980. Charles Walley and the other steel mill workers thought they would work at the same plant until they retired, because that had been the norm in their industry as far back as they could remember. It was not that the work itself was so wonderful; it was dirty and dangerous. However, it paid well. The closing of the steel mills was the permanent end to a way of life, and it was unclear what the displaced workers could do next. The jobs Charles Walley eventually obtained—tollbooth attendant, janitor, security guard—did not pay nearly as well, were not stable, and for the most part did not offer the same camaraderie as his shear operator job at the steel mill.43 Initially, Charles Walley fell into a depressive stupor, refusing to shave, change his clothes, or leave the house. Others he had worked with became alcoholics. Some ended their lives.44

Those factory closings in the US Northeast and Midwest marked the end of the Fordist period of industrial capitalism. During that period, if workers submitted to dull, repetitive factory work, they could receive a wage sufficient to buy cars and household appliances, followed by a secure pension after they retired. Fordism refers to “mass production, relatively high wages, and mass consumption” leading to predictable, increasing incomes, with predictability partly insured by the state through assistance to the unemployed, permanently disabled, and retirees.45 That predictability started to end in the late 1970s. Subjectively, factory workers thrown out of work at that time were still Fordist in a world that was changing, upending the life course they had expected.

High-Churn Fields in a Post-Fordist Economy

The post-Fordist period began following the mid-1970s recession in much of the West.46 Global competition and automation weakened workers’ bargaining power, as did the rise of neoliberal ideologies about the importance of “flexible labor” practices. Flexible labor is not (as one might think) about workers’ ability to adapt to new jobs or tasks. Instead, for economists, “flexible labor” means that firms are free of regulations about hiring and firing workers and setting their wages and working conditions. To achieve this flexibility, large corporations and their ideological allies attacked mandated labor protections and replaced full-time, permanent employees with ones hired on short-term contracts.47 As Karen Ho explains in an illuminating ethnography of Wall Street investment bankers, job insecurity was also exacerbated by the shareholder revolution of the 1980s and 1990s, when the focus of corporations came to be not just making a profit but also continually increasing the value of their stock. Mass layoffs often improve a company’s stock price because they demonstrate that the company is committed to a “lean, mean operation.”48 All these forces gradually made jobs less secure, and in some fields, workers now accept job insecurity as normal.

Ho describes Wall Street analysts working in “a culture of insecurity and competition” in which they rarely last at their positions more than a couple of years. They are seldom promoted; more often, they leave or are fired. When Ho and the other analysts in her group were laid off in the late 1990s, two of her coworkers commented, “On Wall Street, everyone is rather desensitized to layoffs.” The analysts quickly found other well-compensated jobs. Ho writes, “Though constant, their experiences of job insecurity were so seemingly well tolerated and expected that it hardly seemed as if it had happened.”49

The anthropologist Carrie Lane found the same relatively untroubled acceptance of layoffs when she interviewed high-tech workers in Texas who lost their jobs during the recession of the early 2000s. Among software developers and other information technology professionals, neither employers nor the workers expected a long-term commitment, so workers were used to periodic bouts of unemployment.50 Some had found their jobs stressful and appreciated what they anticipated to be a short break. Being unemployed under those circumstances can be an opportunity to relax a bit between stints of high-pressure work and to enjoy “funemployment,” to use a term I heard recently.51 They experienced no stigma for alternating between periods of lucrative employment and short periods of unemployment. Lane quotes a high-tech worker who contrasts his tough-minded readiness to manage his own career through the vicissitudes of short-term jobs and periodic layoffs with “the ‘suckers’ and ‘victims’ who perceive job security as a possibility, let alone a right.”52

This is a kind of unemployment that economists call “frictional”: the typically short-term unemployment that occurs when workers first enter the job market or are looking for a new job because they left their old one or were let go.53 If this period of unemployment does not last much longer than the job seekers expected, and if they find another job in the same field or one they like better, the layoff becomes a short detour in their life’s journey, rather than the end of the road.

Still, not all frictional unemployment is the same. It seems to be easier to bear when it is relatively short and is commonplace in their field. It is also easier to bear when the unemployed workers had been well paid and had savings, a severance package, unemployment compensation, or a spouse or partner’s income to help them through their time out of work.54

The Limbo of Post-Fordist Long-Term Unemployment

My participants’ unemployment in southern California following the Great Recession of 2007–9 does not fit either of these scenarios. They did not react to being out of work with the complete shock of displaced workers when their factories closed in the 1980s following decades of post-war economic growth, but nor did they take losing their job in stride with the “So what else is new?” nonchalance of those accustomed to post-Fordist short-term jobs. Instead, they described an unemployment experience that was subjectively distinct.55

Economists term unemployment during a recession as “cyclical.” Cyclical unemployment “rises during economic downturns and falls when the economy improves; it is the extra unemployment that occurs during recessions.”56 It furrows economists’ and policy makers’ brows more than does structural or frictional unemployment because there are not enough jobs for all those who want them, and without aggressive government intervention, reduced consumer demand leads to even more job losses.

Yet, although cyclical unemployment is the most worrisome kind from a larger perspective, for my participants, it was easier to bear than structural unemployment (to translate their narratives into economic jargon). For one thing, they did not have to deal with the crushing finality experienced by those whose factories closed and had no hope of finding work that was even remotely the same. None of my participants was in an occupation or industry that was ending; all expected, at first, to be able to find another job in the same or a similar field.

Furthermore, unemployment occurring long after the onset of post-Fordist flexible labor practices did not come as a complete shock, as other studies of unemployed US workers conducted at the same time found as well.57 Nearly all my participants had been laid off before, as had others in their social circles. Furthermore, their job loss occurred during or shortly after a recession when official unemployment levels reached 10 percent nationwide and even higher in southern California.58 Some had anticipated losing their jobs.

Yet, their unemployment was challenging. None of my participants was in a high-churn field like finance or software development, so frequent bouts of unemployment were not routine in their occupations. They were also out of work much longer than anticipated. Although my participants knew the economy was sluggish, their expectations for how quickly they would find another job were based not on the current state of the economy but on their experience the last time they had looked for work, which had occurred under different economic conditions.

In the United States, if someone has been out of work and on the job market for more than six months (twenty-seven weeks or longer), they are classified as long-term unemployed. Employers discriminate against an applicant who has been out of work that long because they figure that if no one else has hired the job seeker in that time, there must be something wrong with them. There is experimental research showing that employers are more likely to interview applicants with no relevant experience but less than six months of unemployment than to consider applicants who had relevant experience but more than six months of unemployment.59 Thus, cruelly, long-term unemployment begets even longer-term unemployment.

The Great Recession—the most severe economic downturn in the United States since the Great Depression of the 1930s—created unprecedented levels of long-term unemployment.60 From 1948 through 2008, the average length of unemployment in the United States never exceeded twenty-two weeks. By July 2011, it was nearly double that, at close to forty-one weeks.61 What made the Great Recession and the years that followed so difficult for those out of work were how long it took them to find another job and the fact that they were unprepared for long-term unemployment. For most job seekers, the past provided no precedent to be out of work for three-quarters of a year or longer.

Of course, forty-one weeks is only an average; some of the unemployed were out of work a shorter time, whereas others were unemployed longer—sometimes much longer. I am writing in the aftermath of the COVID-19 pandemic when there is a tight labor market, making it easy to obtain entry-level jobs, but it was quite different after the Great Recession. In that slack labor market, anyone with a strike against them might be out of work well beyond a year. Experiments have found that fictional applicants in the United States who are well qualified but have a nonjob-related disability (for example, applicants for an accounting position with a spinal cord injury or who are on the autism spectrum), who are age fifty or older (especially women in that age group), who have what appears to be an African American or Asian name, who mention leadership in an LGBTQ organization (depending on the state where the employer is located), or who indicate they are Muslim, Catholic, or pagan are less likely to be called for interviews than those without such a disability, who are in their late twenties or early thirties, who have what employers interpret as a European American name, or who leave no clues about their sexual orientation or religious beliefs.62 In a slack labor market, anyone with a criminal record may be ruled out right away.63 A poor credit score also hurts. This is another example of a vicious circle: losing income can result in a poor credit score, and then a poor credit score can make it harder to find another job.64 High-income earners also tend to be out of work longer because it can be hard for them to adjust their salary expectations to the buyer’s market during a recession. Any of these factors could lead to long-term unemployment, which as mentioned earlier is also a strike against a job applicant. Most of my research participants had one or more of these strikes against them, which is why they were out of work for a long time and were interested in talking to me.

When my participants shared their life stories, they seemed not to consider their unemployment as a life-altering event. Being out of work felt like a suspension of normality, not a radical disjuncture—at least, not right away. Still, they did not know how long their unemployment would last, which made it hard to plan. When Claudia C. and I conducted our initial interviews from the fall of 2011 through the summer of 2012, nearly every participant had not had a full-time job in more than six months, three-quarters had been out of work for more than a year, and about a third had not had a full-time job in more than two years. They were financially and psychologically unprepared to be out of work that long.

Yet, by 2012 there were some job openings in their fields, the recession was officially over, and experts kept predicting that hiring would pick up again soon. This left my participants in a fog of uncertainty. Should they hold out for their ideal job, take any job that was available and for which they qualified, or retrain for another field? Should they sell their house and move to smaller quarters, or were such drastic measures unnecessary because, surely, they would find work again soon? Maybe they could hold on by drawing down their retirement savings. One of my participants described her feeling of not knowing what to do: “It’s like I’m doing a term paper, but I don’t have any footnotes. I have no references. I have no guidelines. I have nobody telling me where to go, or how to do it, or this is the precedent. I have nothing.” There has been too little attention paid to this limbo-state experience of unemployment that drags on for months and years.

So far, I have only described historical change and varying types of unemployment in the United States. Anthropologists of unemployment elsewhere depict additional forms it can take and other ways of thinking and feeling about not working.

As the anthropologist Jack Friedman notes, economic precarity as a new situation for the individual is more disruptive of one’s place in society and sense of self than precarity normalized as “the violence of everyday life.”65 Disruption was severe after postsocialist societies like China and Romania privatized state-owned enterprises. Under state socialism, workers in those factories and mines had been glorified as the hardworking proletariat, but when they became unemployed or precariously underemployed in the new market-dominated economy, they felt cast out of society and betrayed by the state.66 Many reacted with anger because the loss of their livelihood could be traced to specific political actors rather than invisible market forces, which dominant US discourses offer as an explanation for layoffs. By contrast, in Scandinavian social democracies there is relatively generous support for the unemployed. In return, they feel an immense obligation to return to work so they can pay taxes that fund the welfare state.67

Precarity is more normalized in societies with chronic, high unemployment rates. In urban Ethiopia in the 1990s and early 2000s, the unemployment rate among young men was estimated at more than 50 percent, and on average they were out of work for almost four years.68 When one anthropologist asked some of these jobless men whether there was any shame in being out of work for so long, “They were usually surprised by this question. They explained that a condition shared by so many people could not be considered shameful.”69 Similarly, in South Africa, where unemployment rates have never been lower than 20 percent since record keeping began in 1994, many have learned to find sources of self-respect and a meaningful life in ways other than through a steady job.70

In sum, the political and economic context shape the experience of those without work. Dominant discourses do as well, as we can see from these examples. What other discourses (beyond those about market forces) are available to those facing economic adversity in the United States?

Cultural Resources for Making Meaning and Coping

It is common for those who study the ideologies available to unemployed Americans to divide them into two alternatives: individualistic ideologies and collectivist ideologies.71 As I explain shortly, those are not the only alternatives, but let us start with them.

Individualistic ideologies are more common than collectivist ideologies in the United States due to the common discourse that anyone can get ahead with talent and hard work. According to this discourse, it is up to you whether you end up rich, poor, or somewhere in between. Some researchers have found that this ideology of meritocratic individualism makes long-term unemployment psychologically more difficult for the unemployed because they blame themselves for their situation.72

Surprisingly, I found only occasional self-blame among my participants for their continuing unemployment. Some blamed themselves for the missteps that led to their job loss, but they tried (not always successfully) to avoid self-blame in understanding why they had been out of work for so long.

One reason they tried to avoid self-blame is that it could impede their job search. Career counselors advised not blaming yourself for being out of work because doing so would undermine the self-confidence that job seekers need to project to potential employers. To sell yourself, you must build yourself up, not tear yourself down. If you start believing something is wrong with you, that it truly is your fault you are not working, it will make the job search much harder. When I asked Stephen Smith, a displaced executive, whether he ever blamed himself, as his wife did, for being out of work for nearly three years when we met, he replied, “I can’t go there. I’d give up the fight.” This “no shoulda, woulda, coulda” mindset discourages regrets. It is resolutely forward looking.73

Selling yourself also means protecting yourself emotionally, because you are the product you are selling, as I heard a career counselor explain. Thus, it means taking time for self-care, such as listening to upbeat music, meditating, and exercising. These self-care practices helped my participants cope with long-term unemployment.74

It also helped that my participants knew that unemployment rates were high at that time following the Great Recession and that they were not alone. I met many of them through career counseling sessions and support groups for the unemployed. Those meetings helped my participants build a shared identity as morally worthy people who worked hard at trying to find another job.75

Widespread economic insecurity received a political framing when the Occupy movement spread throughout the country shortly after I began my research in the fall of 2011. Occupy protestors shifted blame away from individual job seekers, focusing instead on the commercial lenders and investment bankers whose predatory mortgage lending practices and financial instruments had caused the Great Recession. I noticed a sharp uptick in my participants’ collectivist interpretations of the Great Recession after the Occupy movement began. However, their political views varied, and only two became active with Occupy or related movements at that time.76 For the majority, what proved to be more meaningful than a political-economic framing were their spiritual outlooks and positive thinking discourses.

Some of the most important cultural resources for my participants were their religious and spiritual beliefs, which are neither individualistic nor collectivistic. Katarina Spelling, Robert Milner, and ReNé McKnight were not alone in drawing on their Christian faith to understand their circumstances. I had not anticipated this phenomenon—perhaps because I am not religious myself. At that time, some southern California churches hosted support groups for the unemployed, but I found only one participant that way. Still, many of my participants said that their unemployment was part of God’s plan for them. For example, Ann Lopez, an unemployed IT worker, explained, “I believe in God. So, I do believe that he has a plan for me and I leave it in his hands.” That did not mean that she, or anyone else, sat back and waited for a miracle. Devout Christians engaged in the same job search efforts as everyone else, but with the balm of believing their time out of work was meant to be. Some saw their extended period of unemployment as a spiritual trial. They took comfort from the belief that ultimately the Lord has “plans to prosper you and not to harm you, plans to give you hope and a future” (Jeremiah 29:11), as a discussion leader explained when I attended a Career Coaching and Counseling Ministry lecture at an evangelical megachurch.

Contemporary Christian preaching in many churches departs from earlier theological interpretations of economic misfortunes. In Edward Wight Bakke’s comprehensive study of unemployed working men during the Great Depression in the 1930s, Protestants were inclined to think that their economic hardships were God’s punishment for their sins. Catholics believed that the greater their suffering in life, the greater their reward in the next life. Neither group spoke of a loving God who would redeem their troubles in this life.77 By contrast, much Christian teaching at present portrays God as personal and loving—not distant and judgmental.78 If a benevolent and all-powerful God puts you on the path of unemployment, it must be for a good reason. Believing that being out of work for many months or years is part of a loving God’s plan helped many of my participants not give up in despair. This view was usually voiced by Protestants, but I heard it as well from Catholics and members of the Church of Jesus Christ of Latter-Day Saints. Several other recent ethnographies of the unemployed in the United States note the same current Christian interpretations.79 It is another way in which older descriptions of the Protestant work ethic, according to which not working is a personal moral failing, do not apply very well in the contemporary United States.

To be sure, other Christians among my participants, like Terrance West and Isabel Navarro, did not give a theological interpretation of their unemployment. Nor are all my participants Christian. Although only two have no religious affiliation or spiritual beliefs, there is some diversity among the rest: two are Jewish, two are Buddhist (of radically different sects), and one is Hindu. My participants also included several New Age spiritual seekers who sought the meaning of their unemployment in the workings of the universe, rather than the intentions of a deity. They typically spoke of lessons they were supposed to learn from economic adversity. As one such spiritual seeker put it, “This [being out of work] was here for a reason.” In total, about one-third of my participants drew on their religious or spiritual beliefs to find a reason why they were meant to be out of work at this time.

These views are an example of positive thinking, which is focused on the bright side of negative circumstances and expecting a change for the better. Some commentators worry that such positive thinking can lead to self-blame for job loss or serious illness: the reason you are down on your luck is that you were not thinking positively.80 I saw some examples of that. Two of my New Age participants worried that they were sending thoughts about what they lacked into the universe, thereby continuing to attract lack into their lives. For most, however, the belief that they were meant to be in this situation and that they needed to focus on the positive to be successful in their job search led them to eschew self-blame for failing to think positively.81

That does not mean that my participants were always upbeat. By letting my participants talk at length for at least two initial interviews, I would hear not only about their determinedly positive takes but also their depression, anxiety, and, in a few cases, suicidal thoughts. Still, most tried to stay positive. ReNé McKnight, for example, never complained; it was only after she had found other living quarters that I learned that the guest house where she and her daughter were living when we first met had no working stove, heat, or hot water. The way I discovered her car was repossessed and she had to walk two miles to work was by asking about the road noise I heard when I called her one time. She tried to focus on what she could do to make a better future for herself and her daughter. She stated, “Things are going to be better. So, I just started thinking about the positive things and focusing on what I can do, instead of looking at the problem and my weaknesses.” As Robert Milner explained, from being out of work he learned “to be happy with just the simplest things,” and his debilitating pain and struggles to find another job “only make me stronger.”

These coping resources were necessary because their unemployment lasted for many months—in some cases, for years. They would need every possible source of encouragement, hope, and self-care to sustain themselves.

“Working” and “Unemployed”

“Work” has two meanings. One definition is “to perform work or fulfill duties regularly for wages or salary,” but another is “to exert oneself physically or mentally especially in sustained effort for a purpose or under compulsion or necessity.”82 As feminists, welfare rights activists, and those who study labor cross-culturally have long noted, it is dangerous to conflate those divergent meanings. Women caring for children, the disabled, and elderly in their families are engaged in necessary sustained effort, but they may be accused of lacking a good work ethic because they are not working for wages. What is the work ethic of dedicated community volunteers? Groups who sustain themselves through foraging, hunting, or subsistence farming or in economies where most people scrap together livelihoods from informal ways of making money do not “fulfill duties regularly for wages or salary,” but they still labor “under compulsion or necessity.”83 In Germany, in response to cuts in the duration of unemployment benefits in the early 2000s, a movement arose of the unemployed who described themselves as erwerbslos (without income) rather than arbeitslos (without work) to emphasize that they still performed labor to find another job, contribute to their communities, and sustain themselves and those they cared about.84

Several of my participants challenged the assumption that “work” is restricted to paid exertions. As I show in chapter 2, my participants often told me they “worked harder” looking for a job than do many people with jobs. I saw a hint of a broader way of thinking about “work” when Katarina called watching her toddler, as she was doing when we met for a follow-up interview, “this work.” For Sam Lennon, who had lived in communes, raised children, and taken a variety of retail and food service jobs before she became disabled, work did not have to be paid: “You work at brushing your teeth or your hair, or making dinner, or going through the trash cans looking for a can to recycle it so you can buy some food, or raking the yard, or feeding your animals. Everybody has to work. It’s just [that] some work pays money, and some work feeds your spirit.” For Gabriella Gomez, a yoga teacher and massage therapist, work is the way you share your “gifts, talents, attributes.” It is the way you “occupy yourself” so you can “be of service.” Their broader understandings of work are supported by thoughtful scholars such as John Budd, who defines work as “purposeful human activity involving physical or mental exertion that is not undertaken solely for pleasure and that has economic or symbolic value.”85 To avoid repeating the phrase “waged work,” I will use “work” in its usual meaning of paid work. However, we would do well to question the artificial divide between paid and unpaid life-sustaining activities.

“Unemployed” is an ambiguous term as well. The US Bureau of Labor Statistics only counts as “unemployed” those who are not working at all at present and who have actively looked for work in the past four weeks. Unemployment rates thus omit the “discouraged workers” and others “marginally attached to the labor force,” who had not applied for jobs in the last four weeks but who had looked for work within the past year. Nor do unemployment rates count anyone who did any work at all for pay or profit in the week before the employment survey, even if it was just for one hour. The self-employed who received no income in the week before that survey are also left out; they are still officially considered to be employed.86

The government needs fixed cutoff points for its statistics, but for the people I talked to, there were no such hard-and-fast lines. Exhausted by month after month of applying for jobs and not getting interviews or often any response at all to their application, they would ease up on their job search. However, if someone they knew gave them a tip, they would follow up on it, and nearly all still had hopes of returning to work even as years went by and their objective chances of being hired dwindled. In the meantime, many took any odd jobs they could find—yard work, modeling, grading for an online course, editing, chores for friends—to earn a little cash, but those occasional gigs were insufficient to pay their bills and they still considered themselves unemployed. Anthropologists of unemployment have talked to people who were earning a regular income, but who said they were unemployed because they were still looking for a job in their desired field. There are also many people who work hard in the shadow economy but would not be considered part of the labor force in official statistics.87

Some of my participants were underemployed, rather than unemployed, meaning they were working part-time when they wanted to be working full-time or had jobs for which they were overqualified.88 Katarina Spelling, for example, had part-time jobs when we met, but she was looking for a full-time job. Others were independent contractors, including a housecleaner and hairdressers who had lost many clients during the recession. They lacked sufficient work, but the government did not consider them to be “unemployed.” In the research for this book, I included anyone who considered themselves to be unemployed, even if they did not fit official definitions.

Overview

I did not design this study with the aim of comparing work meanings in different social subgroups in the United States. I prioritized multiple, in-depth interviews with a moderate number of people willing to meet repeatedly for lengthy interviews instead of shorter interviews with a larger number of randomly selected participants. Still, throughout the book, I will point out any patterns I noticed.

For example, I found no correspondence between race or ethnicity and work meanings. Thus, I do not routinely state each participant’s race or ethnicity, although this information is available in the appendix. More important than race or ethnicity was the divide between those who had a bachelor’s degree and those who did not. Education affected previous earnings, how they expected to live, and how they approached their job search.

The education, occupations, and outlooks of my immigrant participants varied as well: there was no one shared set of immigrant meanings of working and not working. One interesting pattern, however, is that immigrants who had not attained citizenship tended to be highly reluctant to apply for historically stigmatized government social welfare benefits like food stamps, even if they were legally entitled to receive them, as I explain in chapter 4.

Although I noticed few differences between most work meanings for unemployed women and men, gender mattered together with education when my participants spoke of the effects of unemployment on their relationship with a life partner or potential life partner. Many participants took for granted a contemporary version of a male breadwinning model that was shaped by the need for two incomes, given the high cost of living, but still assumed that men have the greater obligation to be household providers in heterosexual couples.

Despite the potential importance of the trends that I observed in my interviews, I worry that describing these patterns takes the life out of my findings. The contribution of this study lies in its qualitative details—the ways my participants described thoughts and feelings that resist easy categorization. Their stories and differing ways of thinking about work are the heart of this account.

The next three chapters are devoted to differing work ethics. Chapter 2 details the two current forms of Weber’s Protestant work ethic that I sketched earlier: a living-to-work ethic versus a diligent 9-to-5 work ethic. Chapter 3 examines the value of working to live well and how my participants felt when they became “flawed consumers,” as one social theorist puts it.89 That chapter also describes varying meanings of unemployment for immigrants who were motivated by “the American dream” of a materially better life. Chapter 4 considers the motive of working to live; that is, to be self-supporting. Being self-supporting was not possible for many of my participants. The sources of support they turned to or ruled out were shaped by cultural understandings about what parents owe their adult children and what adult children owe their parents, whether other family members (for example, siblings) have any obligations to each other, limitations on the help one could request from friends or local communities, and prevalent social discourses about the meanings of different government social welfare programs.

Chapters 5 and 6 explore other meanings of being out of work beyond those associated with these work ethics. Chapter 5 considers the effects of unemployment on my participants’ gender identities and their relationships with their life partner, potential partner, and any children. Chapter 6 explores the meanings of specific jobs and occupations, an aspect of work meanings that is usually ignored in descriptions of Americans’ work ethic. There, I also consider what my participants meant when they said one or more of their jobs had been “fun.” When were they able to find pleasure from their job?

Finally, in chapter 7, I consider the social policy implications of my research. For example, are generous unemployment benefits a work disincentive? Would a universal basic income be desirable? At stake are clashing values about the place of paid work in a good life and a good society, values that cut across standard ideological divides. For example, the laborist Left and the socially conservative Right both believe waged work is necessary for a morally good and satisfying life. By contrast, post-work theorists on the Left and libertarians on the Right think it is more important to ensure that people are free to choose how to spend their time. I will explain why my ethnographic research leads me to a position that is neither laborist nor post-work.

In that final chapter, I also discuss the implications of this study beyond the United States at the present time, including work meanings in the future. By exploring the social and cultural factors shaping the meanings of work, we have a better understanding of how they might change. As the anthropologist Christine Jeske points out, one way to “challenge problematic dominant narratives” is “by uncovering counternarrative that already exist in a society.”90 I hope to challenge problematic folk cultural descriptions of Americans’ work ethic by portraying the great variety of work ethics in the United States and quite likely in other societies as well.

Work seems like a serious topic. Some authors depict it as a site of alienation and exploitation. Others sanctify work as necessary for a meaningful life. However, the outlooks of my participants were more nuanced than these portrayals. Some did find their jobs very meaningful, but not all did. When they talked about their jobs as fun, they revealed a less serious way of looking at work. Furthermore, work was hardly all they cared about. Sometimes they preferred to talk about their health, hobbies, politics, spiritual concerns, or relationships with other people. This book is all about their meanings of work, but work is not all that made life meaningful for them, as we will see.

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