Skip to main content

What Work Means: 7. A Post-Pandemic Update and the Future of Work

What Work Means
7. A Post-Pandemic Update and the Future of Work
  • Show the following:

    Annotations
    Resources
  • Adjust appearance:

    Font
    Font style
    Color Scheme
    Light
    Dark
    Annotation contrast
    Low
    High
    Margins
  • Search within:
    • Notifications
    • Privacy
  • Project HomeWhat Work Means
  • Projects
  • Learn more about Manifold

Notes

table of contents
  1. Preface
  2. Acknowledgments
  3. Note on Terminology
  4. Transcription Key for Interview Excerpts
  5. 1. Multiple Meanings of Work in the United States
  6. 2. Two Protestant Work Ethics (Living to Work or Working Diligently)
  7. 3. Working to Live Well
  8. 4. Working to Just Live
  9. 5. Gendered Meanings of Unemployment
  10. 6. Good-Enough Occupations and “Fun” Jobs
  11. 7. A Post-Pandemic Update and the Future of Work
  12. Appendix
  13. Notes
  14. Bibliography
  15. Index

CHAPTER 7 A Post-Pandemic Update and the Future of Work

Americans have been characterized as workaholics “addicted to their work, who think constantly about their jobs and who are frustrated if they are kept away from them, even during their evening hours and weekends,” as one source put it.1 It should be clear by now that I disagree. Only a minority of Americans are workaholics; most of the rest have what I term a diligent 9-to-5 work ethic. They take pride in being a good worker and find many nonfinancial satisfactions in their job, but they are happy to leave it at the end of the day. For most, their job is not an all-consuming locus of identity and focus of their concerns.

Strikingly, during the COVID-19 pandemic that began in 2020, an opposing folk cultural description arose: Americans no longer have a good work ethic. As employers had trouble filling low-wage jobs, one McDonald’s restaurant posted a sign that went viral: “We are short-staffed. Please be patient with the staff that did show up. Nobody wants to work anymore.”2 The generalization “Nobody wants to work anymore” is also wrong. Now we know that most dropouts from the labor force since the beginning of the pandemic were seniors age sixty-five and older.3

Although neither of these broad generalizations (Americans are workaholics! Americans don’t want to work nowadays!) is accurate as a description of the public, they do reveal the values and anxieties of the commentators. In the preceding chapters, I explored the work motivations of ordinary Americans from a wide range of backgrounds. In the first two parts of this concluding chapter, I turn the tables, studying the influential words of politicians, policy makers, scholars, journalists, and others who make pronouncements like the ones just quoted. What are their assumptions about most people’s work motivations, and what are their values about the place of work in a good life? I explain the competing work policies they call for and the policies many of my interviewees would support if they could intervene in these debates. For example, should unemployment benefits and other social welfare assistance be restricted or expanded? Which would be a better society: one with full employment or one with expanded government income supports so adults do not need to work as much?

In the last section, I turn to possible future meanings of working and not working. Like other commentators, I take into account automation and AI, remote work, insecure jobs, and nonmarket options for sustaining a living. However, we cannot assume that these new ways of working will be experienced the same way in the future as they are now. Thus, I set out all the factors we need to consider to better understand how changing contexts could shape work meanings.

Unemployment Benefits: Before, during, and after the COVID-19 Pandemic

In the spring of 2020, COVID-19 began its deadly invasion of the United States. Many states responded by issuing stay-at-home orders, shuttering all businesses except those that were deemed essential and those that could continue with their employees working from home. By April 2020, the unemployment rate was a staggering 14.8 percent.4 Even after businesses were allowed to reopen, health care concerns, lack of childcare, and supply chain disruptions kept many out of work.

Through the summer and fall of 2020, reporters around the country asked some of those laid-off workers how they were coping while they were out of work and, once they were able to return, how they felt about working again. An immigrant from El Salvador who had been a bartender in Las Vegas before the casinos closed told a reporter, “Sometimes one feels afflicted, desperate, because we want to work. We don’t want unemployment benefits, free money for no work. We want to feel useful.” A young Native man in Arizona who had become a Level 2-certified sommelier missed his job. He spoke of how wine had become his “window to the world, this way for me to travel” to which he otherwise had no access. A Black woman in her fifties cried for joy when she returned to her job at the Grand Rapids, Michigan, visitor center after being furloughed for months. She loved her job: “It seemed like a fairy tale because I just love being a team member where I can help people.” She commented, “I hate being stuck at home. I hate not being able to go to work, not so much for the money, but just for a part of my sanity. After so much time, you’ve done all the projects at your house, so what else is there to do?”5

Their comments echo some of the same themes I heard in my research. I spoke with immigrants like the bartender from El Salvador who were reluctant to take government benefits because they wanted to “feel useful.” My participants had additional reasons for wanting to work. Like the Arizona sommelier and the Michigan woman who worked in a visitor center, working could be enjoyable for them. Several of my participants said that working regularly could be a form of self-care. A surprising number said one of their past jobs had been “fun,” either because they enjoyed the tasks or because they liked socializing with their coworkers. Unfortunately, the perspective of laid-off workers was rarely heard during the contentious debates about unemployment benefits in the first year of the COVID-19 pandemic.

As I discussed in chapter 4, recipients of unemployment benefits occupy an unstable place in a widely shared American cultural model that imagines a binary division between the “deserving” and the “undeserving” poor. In general, unemployment benefit recipients are considered “deserving” because the only way to qualify for those benefits is to have been working and to have lost their job through no fault of their own. However, if the unemployed remain out of work for many weeks, then some politicians and other commentators start criticizing them for “loafing” at the taxpayers’ expense. Thus, unemployment benefits are designed to be short-term and of limited financial assistance. In most states, unemployment benefits end after twenty-six weeks. After the Great Recession of 2007–9, some state legislatures, facing pressure from business interests, lowered benefit periods to only twelve weeks and created other application barriers. Nationally, only 27 percent of jobless workers qualified for unemployment benefits in 2019, and in some states just 15 percent qualified. Furthermore, state unemployment benefit programs are designed to replace only about half the worker’s former wages, and the maximum benefit is capped, so many of the unemployed receive much less than half of what they had earned.6 For minimum-wage workers who are barely getting by even when they are working, an unemployment benefit of half what they had been earning is completely inadequate.7 Freelance workers, independent contractors, and the self-employed, including workers who obtain gigs through online platforms, are normally ineligible for unemployment benefits.8

A recession created by the response to a public health emergency is not a normal situation. The COVID-19 pandemic overwhelmed the social body’s feeble defense, “That is how it’s always been done,” forcing at least temporary changes not only in how work is conducted but also in the way the government responds to widespread unemployment.

At the beginning of the COVID-19 pandemic, sympathy for those who lost their incomes, along with worries that the economy would go into a deeper recession as the unemployed curtailed their spending, spurred the largest expansion of unemployment benefits in US history.9 In March 2020, Congress passed the CARES (Coronavirus Aid, Relief, and Economic Security) Act. It not only extended unemployment benefits for an additional thirteen weeks, as is typical during recessions,10 but also for the first time made unemployment benefits available to those who would not normally qualify because they were freelancers or gig workers or had insufficient prior earnings. Furthermore, the CARES Act added $600 a week to displaced workers’ unemployment benefit through the end of July 2020, regardless of their prior incomes.11

That $600 a week flat benefit enhancement was chosen as a fast and easy fix. To quickly stimulate the economy under the unusual circumstances of the pandemic, policy makers wanted to fully replace workers’ lost wages. Because they could not rely on the states’ outdated IT programs to quickly perform those individual calculations for each worker, federal policy makers fell back on the simple expedient of calculating the difference between the average national wage before the pandemic and the average unemployment insurance benefit. That is how they arrived at the figure of $600, which was added to the weekly check of everyone who qualified for unemployment benefits. It supplemented the state unemployment insurance benefits, which averaged $387 a week, giving the average laid-off worker $987 a week in unemployment benefits for the first few months of the pandemic.12

Six hundred dollars a week is the amount someone would receive if they worked a forty-hour week at $15 an hour. The federal minimum wage in the United States in 2020 was less than half that amount at $7.25 an hour. For several years low-wage workers had been engaged in strikes and protests for a minimum wage of $15 an hour. By a cosmic coincidence, the CARES Act temporarily fulfilled the goal of the Fight for $15 movement—but for those who were unemployed, rather than for those who were working. During the pandemic, workers in low-wage service jobs who had been earning less than $15 an hour made up a large share of the unemployed.13 Some University of Chicago economists reported that while the $600 unemployment supplement was in place (from April through the end of July 2020), 76 percent of those on unemployment compensation were eligible for more money from unemployment than they had earned while working.14 It was a remarkable moment in the history of the US welfare state. For a brief time, unemployment benefits, which are usually woefully inadequate, came to as much as or more than low-income workers had earned before they lost their jobs.

The backlash was predictable. Low-wage employers who were ready to rehire workers over the summer of 2020 complained they were having difficulty finding willing workers; conservative politicians and other policy makers argued that the large unemployment benefit was clearly a work disincentive and had to be reduced to force the unemployed to take jobs.15

When they designed the first CARES Act in March 2020, policy makers thought that the pandemic would end after a few weeks. That optimistic prediction was wrong. When the CARES Act was about to expire at the end of December 2020, Congress agreed to extend unemployment benefits until mid-March 2021, and they compromised on a smaller $300 weekly benefit supplement. The American Rescue Plan that passed the new Congress in mid-March ensured funding for states to provide these enhanced unemployment benefits through the first week of September 2021.16

Vaccines were developed at the end of 2020. In 2021 restaurants, stores, and other businesses that had been shuttered began reopening, but there were still not enough workers to fill all the job vacancies. The shortages were particularly acute in lower-wage, in-person leisure and hospitality jobs.17 Once again, business owners and conservative commentators blamed the extended and enhanced unemployment benefits for creating the shortages. As one pub owner put it, “The government is making it easy for people to stay home and get paid. You can’t really blame them much. But it means we have hours to fill and no one who wants to work.”18 In response, twenty-six governors either discontinued the $300 enhanced benefit or cut off the additional weeks of unemployment benefits.19 When the governor of Wyoming announced that his state would end those benefits, he stated, “Incentivizing people not to work is just plain un-American.”20

The word choices of the pub owner (“The government is making it easy for people to stay home and get paid. You can’t really blame them much”) and the Wyoming governor (“Incentivizing people not to work”) are revealing. These comments are based on a rational choice work decision cultural model. It is one of two popular US cultural models that explain why people might choose not to work.

According to the second model, the ingrained bad work ethic model, there is a “class of people who simply don’t want to work,” as a businessman put it in an editorial. This discriminatory model casts aspersions on whole groups, such as people in poverty (especially people of color in poverty) or young people. For example, older adults like that businessman are prone to disparage “a generation of slackers who would rather sit at home watching reality TV than to rejoin the real world where people work to make a living.”21 Among politicians, the ingrained bad work ethic model is more often voiced by conservatives than liberals.

However, one need not be a political conservative to suspect that any rational person would rather stay home if they could receive as much money as they would by making the effort to go to work. The rational choice work decision model assumes that choices about taking a job are based on short-term cost/benefit calculations. If we add the assumption that most people consider working an unpleasant necessity undertaken solely for a paycheck, then it follows that people would prefer staying at home if they received enough money from other sources.22 These are the unspoken beliefs that lie behind the rhetoric that unemployment benefits are “incentivizing people not to work.”23

As the psychologist Barry Schwartz argues forcefully, the flaw in this rational choice model is that it focuses on economic reasons for working, ignoring the additional nonfinancial benefits that matter for so many people.24 Those with a diligent 9-to-5 work ethic want to feel productive and have a structure for their days and weeks. Many want to be valued members of a group who are recognized for their contributions. Some men feel they are failing to live up to cultural expectations of manhood if they are out of work. Both men and women say they would feel better about themselves if they were working or that having a job would make them feel a part of mainstream society. And many enjoy at least some aspects of their jobs.

Motivations for working, abstractly, could be enhanced or outweighed by the working conditions of a particular job. Some of my participants’ jobs caused them injuries, subjected them to harassment from coworkers or managers, or required them to engage in repugnant business practices. In those cases, going to work had serious costs. However, it was far more common for them to describe jobs they had liked than ones they had disliked.

To be sure, the pay and fringe benefits they received from their job mattered as well. I do not mean that the financial rewards of working are irrelevant in decisions about whether to go to work. My point is that they are only one consideration.

One could reply that my interviewees and the examples quoted earlier of workers laid off during the pandemic may not be representative. It is quite likely that those who had previously been working hard for poverty-level wages appreciated the enhanced unemployment benefits, which gave them enough money to live on for a change. No doubt some may have delayed their return to work for that reason. However, several careful economic analyses have shown that the effects of the enhanced benefits on returns to work were small.25 Strikingly, half of those who received the $600 a week benefit supplement returned to work before the supplements expired, even though three-quarters of the unemployed were receiving more money from unemployment benefits than they had been paid when they were working.26 In other words, a large share of those thrown out of work early in the pandemic elected to forgo higher incomes in order to work again.

The real reasons for labor shortages predate the COVID-19 pandemic: lower birthrates, retirements of older workers in the large Baby Boomer generation, and immigration restrictions.27 In the early 2000s there were between two and three workers per job opening, rising to more than six in 2009, but by the end of 2021, that ratio fell to a half-worker available for every opening.28 Many other factors affected the labor market during the first two years of the pandemic, including closed schools and daycare centers, which made it difficult for parents of young children (mothers especially) to work, and the continuing fear of infection, a particular concern for older workers.

Labor shortages were difficult for small business owners, but they gave workers more bargaining power. When there are fewer workers than job openings, they can demand higher wages. One ice cream parlor that had no applicants for $7.25 an hour (plus tips) jobs as scoopers was flooded with applicants after the owner raised the starting wage to $15 an hour.29 It should not be surprising that when labor markets give workers more options, they will be choosier about their jobs. In general, Americans, like my participants, do want to work, but they also want more say about their working conditions. The tight labor market and workers’ anger about their treatment during the pandemic fed an upsurge in labor organizing in the United States, as well as in public support for unions.30

What are the practical implications for unemployment benefits? No one is advocating for paying the jobless more than they earned when working. Still, unemployment benefits can be more generous, especially for low-income workers, with little overall effect on employment levels.31 There should be a national minimum unemployment benefit level that should increase as average wages increase, as well as a national minimum number of weeks of benefits.32 Some research shows that a longer period of unemployment benefits lets workers find a better employer, a more suitable job for their skills, and higher wages.33 The problem is not that we provide too much to the unemployed but that we pay low-wage workers too little.

A work ethic is not all or nothing that one either has or does not. There are multiple work ethics, and the specific job matters as much as or more so than devotion to labor in the abstract. I build on those observations in the next section, where I consider competing laborist and post-work visions for the future.

Work Policies, Cultural Models, and Unlikely Bedfellows

Debates about whether unemployment benefits affect labor force participation are technical discussions bristling with terms like “reservation wage” and “liquidity effects.” These technical arguments simply take for granted an affirmative answer to a basic social question: Is a good society one in which all adults are working for wages, unless they are in school, retired, or occupied with family responsibilities? When scholars argue (as I did in the last section) that more generous unemployment benefits will not stop the jobless from looking for work, we seem to be assuming waged work as the ideal. Whether it should be the ideal is the subject of a lively debate at present, one that cuts across the usual Right–Left divide.

Among those on the political Left, there is contention over which would be better: a society in which all adults capable of going to work were guaranteed a well-paid job, or a society in which adults were not forced to sell their labor to live a decent life. Progressive activists and scholars disagree about which vision of a good society to fight for. The laborist Left advocates for the first, the post-work Left for the second.

I take the label laborist from post-work theorist Kathi Weeks. Although it is not widely used, it aptly expresses political organizing that “celebrate[s] the worth and dignity of waged work and … contend[s] that such work is entitled to respect and adequate recompense.”34 That has been the mainstream view of the labor movement, and it is the foundation of European social democracies.35 Progressive laborist activists and scholars claim that most people want to work, and the problem is there are not enough good jobs. They advocate for full employment, with the government stepping in to provide such jobs when necessary. Dr. Martin Luther King proclaimed, “We need an economic bill of rights. This would guarantee a job to all people who want to work and are able to work.” The famous 1963 march on Washington, the occasion for Dr. King’s “I Have a Dream” speech, was called the “March on Washington for Jobs and Freedom.”36

The laborist Left shares with political conservatives a preference for a social order in which adults can be self-supporting through waged work. In response to Donald Trump’s election in 2016, some laborist policy makers from the Left, Right, and in between, led by the centrist Opportunity America think tank, agreed that more jobs would be the best solution for the grievances of an angry working class whose standard of living fell as a result of deindustrialization in the mid-Atlantic and upper Midwest. Their report states that despite the ideological differences among the policy makers, they agreed that any solutions must begin with getting people to work: “The most important provision of the social contract is work: the opportunity for meaningful, rewarding work and the norm that healthy adults who aren’t taking care of children should engage in work.” Why is work so important? In addition to producing income, “it’s character-forming—a first good choice that usually leads to other good choices and essential values like purpose, diligence, responsibility and self-reliance.”37 For laborists, advances in artificial intelligence and robotics are threats to a society centered on paid work for all.

Where adherents to the laborist Left depart from typical conservative laborists is in their assumptions about whether most adults want to work. Conservative laborists are more likely than those on the Left to assume that many people do not want to work: they believe in the ingrained bad work ethic model. They think that shirkers must be forced to work for a living by restricting other means of support. The Opportunity America report adopts the alternative laborist Left assumption that most people do want to work: “For most people, [working is] more satisfying than almost any other activity, including consumption.”38 According to this view, the government does not need to force people to work. Instead, the state should provide more jobs and opportunities for job training.

Post-work theorists thoroughly disagree that work is the most satisfying thing people could be doing. These theorists draw a stark distinction between “work time and non-work time, between work and life, between time for what we are obligated to do and time for ‘what we will.’ ”39 They want less of the first of each pair and more of the second. Yet, the term “post-work” is misleading: they do not propose a future of total leisure. As Kathi Weeks forcefully articulates in The Problem with Work, they advocate for much less work time, and they question the assumption that the primary way to support oneself should be through waged labor. Post-work activists and theorists call not for a right to work but for “ ‘the refusal of work.’ ”40 By “refusal of work,” they mean, “refusal of the ideology of work as [a person’s] highest calling and moral duty, a refusal of work as the necessary center of social life and means of access to the rights and claims of citizenship.”41 Adopting this perspective, Weeks questions why so many feminists have fought for women to have equal opportunities for waged work instead of demanding more free time.

A key demand of post-work activists is a shorter workweek, say thirty hours, achieved either through a six-hour workday or a four-day workweek, with no reduction in pay. To give people greater options, including the ability to refuse unfulfilling jobs, post-work theorists also champion a universal basic income (UBI): a monthly or annual cash grant from the government to every adult.42 Some on the laborist Left also support a UBI because it would help workers bargain for better wages and working conditions. By contrast, post-work activists argue that “even the best job is a problem when it monopolizes so much of life.”43 Instead, they hope that receiving a UBI will enable people to work less, giving them time “to consider and experiment with different kinds of lives.”44 From a post-work perspective, advances in automation are welcome if the result is more free time for people to do what they want. In supporting freedom to decide how to use one’s time, post-work theorists are joined by some libertarian conservatives who prefer a (low) guaranteed basic income instead of government social welfare programs that come with layers of regulation.45

Post-work theorists seek to liberate people from having to work long hours to earn a living, while most political conservatives who are not libertarian want to require adults to work for a living instead of receiving money from the government. However, their underlying assumptions about work and human motivation are the same. Writers on both sides accept the rational choice work decision premise that any rational person would prefer staying at home if they received enough money so that they did not have to work. Both assume that waged work is not intrinsically enjoyable. Post-work theorists Stanley Aronowitz and William DiFazio state that explicitly: “When they are given the opportunity, workers—skilled and unskilled alike—are pleased to be relieved of participation in the labor process provided they are guaranteed an income adequate to the current ‘decent’ standard of living.”46 They assume that people work only to obtain a “decent” standard of living, and if they could reach that living standard without paid employment, they would not work. According to Aronowitz and DiFazio, they should not have to.

Kathi Weeks has a subtler argument. As I explained in chapter 6, she recognizes that one answer to her question, “Why do we work so long and so hard?” is that “we work because we want to: work provides a variety of satisfactions—in addition to income, it can be a source of meaning, purpose, structure, social ties, and recognition.” She argues, however, that wanting to work hard is not inherent to humans; instead, it was inculcated in Europe and the United States with the Protestant work ethic. Thus, although people may consent to work long hours, this is a manufactured consent.47 That people do not naturally want to work is also implicit in formulations such as the distinction she draws between “work time and non-work time, between work and life, between time for what we are obligated to do and time for ‘what we will.’ ” Waged work is equated with “what we are obligated to do,” whereas activities outside work are “what we will.”

My research leads me to a position between laborist and post-work ideologies. I disagree with post-work theorists Aronowitz and DiFazio that “when they are given the opportunity, workers—skilled and unskilled alike—are pleased to be relieved of participation in the labor process.” That is not true, and such claims reinforce the narrative of many conservative commentators that recipients of government social assistance have to be bludgeoned into working because their natural preference is to avoid that effort. When I asked my participants what sorts of policies they would enact if they were in charge, many proposed measures to create more jobs, much like the proposals of the laborist Left. Few opposed work to “life”; most viewed the right sort of job as part of a good life. Other researchers have found the same, including among people who receive income supports from the state in societies as diverse as Norway and South Africa, as well as the United States.48

However, the laborists’ claim, “For most people, [work is] more satisfying than almost any other activity, including consumption,” is questionable as well. Waged work can indeed be highly satisfying, but so can relaxation, leisure activities, time with friends and family, community involvement, and religious and spiritual practices.49 Most of my participants did not live to work, and among those who had previously done so, many later changed their priorities. Post-work theorists are absolutely right to insist on a better balance between work time and time for other activities. Many of my participants disliked jobs that required long hours. From my research, I would predict that post-work proposals to shorten the workweek, without a decrease in pay, would prove very popular with workers. Recent studies of workplaces that are trying a thirty-two-hour workweek have found employees more energized and employers ready to continue the practice.50

Overtime protections are too weak in the United States. In 2020 the Department of Labor expanded the category of workers entitled to overtime pay, but salaried workers paid at least $684 a week can still be forced to work long hours without additional compensation.51 More workers should be entitled to overtime pay. The United States could adopt the overtime regulations in the European Union, which mandates an average workweek of no longer than forty-eight hours in all member states, with exceptions for only a few occupations.52

US workers also need mandated paid vacations and holidays. The United States is the only wealthy country in the world without federally mandated vacation pay or holiday pay. Nearly one-quarter of US workers, typically those in low-wage positions, receive neither.53 A posting on Reddit by someone outside the United States asked Americans on the discussion website, “How do y’all stay sane with so few holidays and vacation time?” The top-voted comments of more than 15,000 responses were variations on “We don’t—it’s driving us crazy” (r/antiwork, January 17, 2023).

Descriptions of Americans as driven by a Puritan work ethic are dangerous because they suggest that most Americans want to work long hours and do not care whether they have paid vacations and holidays. One economist commented in 2001, “It’s unique to Americans that they continue to increase their working hours, while hours are declining in other industrialized nations … It has a lot to do with the American psyche, with American culture. American workers are eager to make the best impression, to put in the most hours.”54 That is true of some American workers but not most. The very long hours that managers and professionals have to work may explain my findings that many welcomed a break and a chance to rethink their priorities when they lost their job.55 Wanting a break is not limited to a new “generation of slackers.”56 When Edward Wight Bakke studied unemployed blue-collar working men in the United States during the Great Depression in the 1930s, he found that, initially, those workers appreciated their layoffs “as a chance for a short holiday.”57

Post-work theorists are also right to fight for social welfare protections (for example, health care, paid sick leave, and paid family leave) that are not tied to full-time standard employment. That is important because, as I explain in the next section on the future of work, linking such necessary protections to standard employment leaves out the large and growing category of independent contractors, freelancers, and gig workers.

There is another problem with all the work ideologies I have described so far. Although the laborist Left along with most conservatives say Americans work too little, and post-work theorists disagree, saying Americans work too much, all sides speak of work abstractly, rather than about the characteristics of specific jobs. True, labor unions try to improve material aspects of jobs—pay, fringe benefits, and safe working conditions—but usually they do not address all the features that make jobs enjoyable or drudgery. To explore that issue, we need the insights of other theorists.

Contributive justice theorists see work as potentially a source of meaning or fulfillment. Their political goal is not less work or better remunerated work but more satisfying work. This leads them to consider what makes a job meaningful and whether there is equal opportunity to obtain meaningful jobs, a social justice issue they take to be of paramount importance after minimal economic needs are met.58 I agree that we need to stop talking about work abstractly and instead look at what matters to workers in a job, which is a good segue to considering the future of work.

Future Meanings of Working, Not Working, and the Ambiguous In-Between

Does my research give us a basis for predicting how US Americans or people elsewhere might think about working and not working in the future? And are those the only two choices?

Predicting the future of work meanings is doubly hazardous because it requires predicting not only how the world will change but also how people might feel about those changes. Predicting how the world will change is very difficult by itself. For example, we can imagine the potential of AI and robotics to alter or displace human labor, but the availability of a technology does not determine which employers will adopt it, whether state policies will promote or constrain its adoption, or how workers will respond politically.59 Furthermore, the future of work cannot be reduced to AI and automation.60 For example, will parents be allowed or encouraged to use genetic engineering to improve their offspring’s opportunities for remunerative occupations?61 What demographic changes are coming, and what impact will those shifts have on the workforce of different nations? How will societies adapt to climate change and the upheavals it causes? How might new technologies and policies about them shape where people work, when they work, and relations between workers and employers?

The importance of humility about the limits of our ability to predict the future became exceedingly clear as I was finishing this book. For years, futurists had been pondering the possibility that human labor would be displaced by advances in AI and automation. Who foresaw that the public health response to a microscopic virus would suddenly throw a half-billion people out of work around the world and disrupt assumptions about how work is conducted?62 Now, working from home has forced its way into conversations about the future of work.

Even if we could accurately predict such changes, we would not know what meanings they would hold for people in the future. We do not know whether our counterparts in 2030 or 2040 or 2050 will interpret new situations with the same assumptions and values about the place of waged work in a good life that we have now or whether new circumstances will give rise to different assumptions and values. Most likely, it will be a mix of old and new.

It is tempting to use the past as a guide to the future. For example, the journalist Derek Thompson wondered how Americans would deal with high levels of technological unemployment: “a new normal, where the expectation that work will be a central feature of adult life dissipates for a significant portion of society.” To answer that question, he considered the example of Youngstown, Ohio, in the late 1970s and early 1980s, when steel mill owners moved jobs abroad, throwing fifty thousand people out of work. The result was a “psychological and cultural breakdown” reflected in high rates of “depression, spousal abuse, and suicide,” which Thompson suggests we could see in a future in which most labor is performed by sophisticated AI programs and tireless robots.63 However, those who lost well-paid factory jobs several decades ago were unemployed in what has been termed a “work society,” based on the norm that adults (at least, adult men) would spend the majority of their waking hours in full-time employment for forty or more years. If waged work ceased to be a central feature of adult life, we could expect new ways of living, thinking, and feeling.

I am agnostic about whether AI and automation will cause high levels of unemployment in the future. Over the last decade, experts’ forecasts have shifted—from estimates that nearly half of all jobs in the United States could be automated in the next ten to twenty years, to carefully reasoned explanations that occupational transformation is more probable than massive unemployment, only to swing back to renewed worries about the value added by human labor given the increasing sophistication of machine learning.64 Any prediction I made now could be outdated in a few years. Nor is widespread technological unemployment the only looming possibility to consider. Among the other trends I just discussed, the proliferation of ways of earning a living other than through standard employment is especially important. That is why I labeled this section “future meanings of working, not working, and in-between.” By “in-between,” I mean alternatives to both full-time employment and full-time unemployment.65

I do not have the expertise to predict the future, nor do I claim that my participants’ work meanings are timeless and universal. They are only one group of people at one slice of time. Instead, I describe seven factors that affect people’s thoughts and feelings about work: (1) predominant types of livelihoods, (2) workers’ expectations of job availability, (3) workers’ attitudes about the types of jobs and working conditions available to them, (4) nonmarket options for sustaining a living, (5) consumption norms, (6) other meanings of work in a good life, and (7) the individual’s identities. I discuss the first factor in detail and the others more briefly. These factors foreground the diversity of people’s situations and meanings, today and in the future.

Predominant Types of Livelihoods

“Work” has not always meant what the anthropologists James Ferguson and Tania Li say came to be thought of as the “proper job” under industrial capitalism. Earning a living by selling one’s labor—rather than through subsistence agriculture, tributary modes of production like European feudalism, and other subsistence strategies—is a historic exception. Standard employment—“year-round, full-time wage employment with a single employer … and with the expectation of durable attachment”—is even rarer.66 Even in the Global North in the twentieth century, disadvantaged groups, such as migrants, ethnic minorities, and women, have often labored for pay without the protections of standard employment. Currently, more than half the people in the world work in what the International Labor Organization calls the informal economy of unregulated economic activity, making a living from improvised combinations of contingent labor and sales of specialized services and their own products.67 Contingent employment and self-employment are also becoming more common in the post-Fordist Global North. This is not as dramatic as sci-fi images of androids lounging in break rooms, but it is consequential. There are struggles underway to shape what work will be like in a gig economy of irregular work.

There is no doubt that such a shift is occurring in the United States and elsewhere in the Global North. Employers are cutting costs by eliminating direct employees and instead hiring temporary agency and contract firm workers, freelancers, anonymous online gig workers, and other independent contractors.68 Observers trace the beginnings of this shift to the mid-1970s and 1980s as neoliberal ideologies, shareholder pressures, and global competition led large companies to push for more “flexible” labor arrangements. New information and communication technologies have made it easier for employers to break up jobs into microtasks that can be contracted out—perhaps to workers whom they never meet.69

In the United States, the number of employees working for temporary services firms increased nearly 40 percent from 2011 to 2022.70 In 2022 more than one-third of US survey respondents were contract, freelance, temporary, or digital platform gig workers, up from a little more than one-quarter in 2016. Nearly three-quarters of those independent workers had no other job.71

More workers are also choosing to work for themselves. In 2017, the percentage of adults reporting self-employment income on their taxes reached the highest level since the IRS started collecting that information in 1957. A Gallup survey conducted at the end of 2019 estimated that 28 percent of US workers have some form of self-employment, with about half relying on self-employment as their primary source of income.72

Not everyone who is counted as self-employed in official statistics chose that status. A growing trend is for employers to classify their workers as independent contractors rather than employees. Doing so enables employers to save about 30 percent of their labor costs because they do not have to pay overtime, fringe benefits, or their share of payroll taxes.73 Such misclassified independent contractors typically include gig workers on digital platforms, many construction workers, short- and long-haul truck drivers, in-home care workers, fitness trainers, and loan officers.74 This is a blurry category some researchers call “dependent contractors” because such workers are often not free to set their pay rate or working conditions.75

If, in the future, most workers are self-employed or have temporary positions, the whole nature of work in the Global North will change. Adults’ lives may cease to be structured by shared work hours, workdays, or even work years. Researchers like me will not conduct interviews asking how the unemployed feel about being out of work because formal unemployment will be as rare as formal employment. Instead, there will be a constant scramble for income-producing opportunities without the clear boundaries of either having a job or being unemployed.

Some post-work progressives cheer the prospect of a future in which irregular work is the norm. By contrast, those on the laborist Left call for more labor protections from precarious employment.76 Among the latter, there are different views about how best to protect misclassified independent contractors who rely on a single employer or platform for their income. Should they be considered employees, with all the legal protections of standard employment, even if that means they cannot set their own hours? Or should a new employment category be created for them, as exists in Canada and some other countries?77

In the mid-1990s, the Freelancers Union was established in the United States to offer affordable health insurance and other benefits to self-employed workers and to advocate on their behalf. During the COVID-19 pandemic, it succeeded in extending unemployment benefits to the self-employed.78 Some European countries have established voluntary unemployment insurance plans for the self-employed or have separate financial protection systems for them (including misclassified independent contractors), so they can receive family leave, sick pay, and pensions when they retire.79

It is important to recognize variation in the broad category of precarious work. There are different material and immaterial costs and benefits of being a temporary agency worker, on-call worker, misclassified independent contractor, true independent contractor or freelancer, and owner of a small business.80 Furthermore, even those in the same kind of position vary in their feelings about it because they have different goals. One study found that full-time Uber and Lyft drivers struggled to make a living, leaving them much less satisfied than part-time drivers for whom it was a second income or the “hobbyists” who drove because they enjoyed the social contacts more than because they needed the money.81 Jagat Bodhi, a telecommunications technician I interviewed in this project, resented being forced to become a contractor constantly scrambling for work when his company fired full-time employees, as he had been previously. He felt that as a contractor, “You’re just a number. You are easily replaced.” By contrast, a Black telecommunication engineer I interviewed for an earlier study left standard employment to become a contractor because of the discrimination he had experienced at work. This engineer sought to minimize his workplace attachments, preferring the life of a contractor where “you go in, you do your job, you get paid, you leave.” I also found that because labor protections in the United States are minimal even for standard employment, the standard/nonstandard distinction was not always salient to my participants nor what mattered most to them.82

In sum, the meanings of “precarious employment” depend on what workers take as normal, which is not the same for everyone and will likely change in the future.

Workers’ Expectations of Job Availability and Duration without Work

A factor that affects the experience of not working is whether workers anticipate being without work and how they imagine their future opportunities.83

As I noted earlier in this chapter, Bakke’s longitudinal study of factory workers who were unemployed during the Great Depression in the 1930s found that, at first, workers were not worried: they were accustomed to short periods without work. It was typical in that period for factories to lay off workers when sales dropped and to rehire them as business improved.84 At present, job instability is the norm among financial analysts on Wall Street and high-tech workers. Ethnographers observe that laid-off workers in those fields are not very worried because they expect to find a similar job with relative ease.85 Workers can prepare, financially and psychologically, for that kind of normalized frictional unemployment, and they are buoyed by good prospects for the future.

By contrast, when job loss is the result of the demise of an industry in the absence of other good job opportunities, workers may be unprepared financially and unable to imagine a path forward. The wrenching effects of permanent shifts in the local economy have been documented for factory closings in the United States and Europe and after privatization of formerly state-supported industries in postsocialist China and Romania.86 This sort of structural unemployment seems the most difficult to bear.

To judge from my research, the psychological effects of cyclical unemployment are initially like frictional unemployment because it is hard to know how long a downturn will last. The factory workers whom Bakke studied early in the Great Depression had no way of knowing it would last ten years. The job seekers I interviewed in the aftermath of the Great Recession, the most severe downturn in the US economy since the Great Depression, could not know that it would be nearly six and a half years before employment levels returned to pre-recession levels.87 My participants initially thought that their current period of unemployment would be like previous times they had been out of work, when labor markets were better, so they expected to find another job in the same field before long. As time passed, their feelings changed. Their savings may have been sufficient for several months of joblessness but not for a year or more, and they faced difficult decisions with no idea of what the future would bring. Did they need to tap into their retirement savings? Should they train for a different occupation? Should they sell their home and move to less expensive housing? They were mired in uncertainty, unsure how to feel or plan.

Although being out of work during a severe economic downturn is difficult in many respects, it may come with somewhat less social stigma and greater support from the state, community groups, and family members. Lasting structural unemployment could eventually have the same effect. I am reminded of Daniel Mains’s ethnography of young men without jobs in urban Ethiopia at a time of chronic, high unemployment rates. When Mains asked if they felt shame about being out of work, they replied that “a condition shared by so many people could not be considered shameful.”88 That outlook may be common if there is widespread technological unemployment in the future.

Workers’ Attitudes about the Types of Jobs and Working Conditions Available to Them

The kinds of jobs and working conditions available in the future will also affect how people feel about working. As the technology journalist Kevin Roose puts it, we need to write “more about AI’s effects on the quality of jobs, rather than just the quantity of them.”89

The ease of digital platforms for consumers hides the backstage human labor on which these transactions depend. For example, e-commerce currently requires an army of low-wage warehouse workers. Warehouse work is plentiful in southern California, a logistics hub for trans-Pacific trade, but for two of my interviewees, those were the worst jobs they had ever held. Summer Carrington developed foot pain from running around the concrete floors of a huge Amazon fulfillment center to pull orders under strict time limits. She said the workers were given few breaks to sit, and they were closely monitored for theft. She was just as glad when she was not rehired after the holiday-season rush. Those jobs are likely to be automated in the future.

However, automation still requires human oversight. Digital platforms rely on people to train AI programs, remove unacceptable content on social media, fix technical glitches, and rate search engine and chatbot responses for appropriateness. The anthropologist Mary Gray and computer scientist Siddharth Suri call this invisible human labor “ghost work.” They describe one woman who checks 1,100 news snippets an hour through Amazon’s Mechanical Turk, quickly categorizing each one as “sports,” “politics,” or some other category, for two cents per task. Her other assignments included checking pictures that were flagged as offensive on social media. It sounds boring to me, but that woman said she liked the variety of tasks, and she could watch TV shows or listen to music to help pass the time.90 By contrast, some content raters hired by subcontract firms working for Google, YouTube, and other platforms reported being traumatized by the grisly content they deleted and are seeking to organize to increase their low pay.91

Unlike warehouse workers, ghost workers can work from home or anywhere else they can go online. The rise of computer-mediated jobs and the COVID-19 pandemic have undermined one of the basic conditions of paid employment from the mid-nineteenth century on—that it requires congregating in a central location separate from the workers’ homes. By July 2022, approximately 30 percent of paid workdays in the United States were being performed remotely, up from only 5 percent before COVID-19.92 It is a huge shift for workers whose tasks depend primarily on computers and telephones.

From the reports so far, whether workers like remote work depends on their personal situations. Those who had long commutes are grateful for this option, as are parents of young children and workers with mobility impairments.93 In the United States, some workers of color reported feeling relieved by being able to avoid the microaggressions or outright discrimination they experienced in their workplaces.94 On the other side, there are also reports of new hires feeling adrift and workers missing social interaction. One international survey found that more than eight in ten workers would be motivated to return to the office to socialize with coworkers. The youngest (Gen Z) workers were especially eager to reconnect with work friends and older mentors,95 reminding me of a college student interviewee who said that, after she graduated, she wanted to work for a company where she would be expected to hang out with colleagues after work hours because that was how she would make friends in a new city. As I explained in the last chapter, many of my unemployed participants of all ages and family situations missed the casual friendly interactions that had made going to work fun for them. If remote work remains common, will working hours become a time for strictly business, as is the norm in some countries now?96 And if that happens, will workers compensate by finding other opportunities for social interactions beyond their household?

One question for the future is how remote work will affect the balance between workers’ independence and managers’ oversight. At present, some employers are trying to monitor their remote workers through “bossware” surveillance programs that can be highly invasive and installed without the worker’s consent or even knowledge.97 We can imagine future scenarios of virtual reality meetings attended by avatars, with employees using chatbots to make their avatars speak in their absence and bosses trying to detect whether their employee is really present.

Remote work can also break down the separation of spheres between home and work. One possible effect is a shift in the gendering of home as women’s domain and work outside the home as men’s domain. Expectations about who is responsible for childcare and housework may change as well, although not necessarily.

One scholar writing about remote work worries, “The conversion of the home environment into a work environment has tended to corrupt the sanctity of the home” as a place “that allows the stresses of work to melt away and permits workers to enjoy time with family separated from work pressures or activities.”98 That separation is important in some societies,99 but it overly idealizes home life. The sociologist Arlie Hochschild found that some American women did not want to take parenting leave because going to work was less stressful than staying home.100 Will normalizing remote work keep women, especially mothers of young children, at home when they would prefer to get away for several hours every day?

For most of human history and in much of the world today, it would be odd to view home as a sanctuary away from work. For example, Seo Young Park studied South Korean garment manufacturers who create fast-fashion clothes in home factories. The garment workers chat with friends and watch their small children on the workshop floor while they are sewing. The owners slip away briefly to cook for their family and workers and then return to their sewing machines to meet their late-night deadlines. For the owners of the home factories, spatial and temporal boundaries between home and work are fluid.101 My interviewees with a diligent 9-to-5 work ethic wanted those boundaries to be well defined, but future workers may feel differently.

Beyond the issue of where people will work in the future, there remains the key concern of whether their tasks will be engaging. Ideally, routine, boring functions will be automated, leaving humans only creative and stimulating tasks. However, Gray and Suri’s description of ghost work suggests it is likely that the jobs left for humans in the future will not all be creative and interesting. As contributive justice theorists have stressed, that should be a focus for labor organizing in the future.

Nonmarket Options for Sustaining a Living

How people feel about waged work also depends on what other ways they can sustain a living and how they feel about those alternatives.

The two feminist theorists who publish under the name J. K. Gibson-Graham argue that we do not need a socialist revolution to create alternatives to waged work. Those alternatives already exist and include self-provisioning (for example, through scavenging, sewing, crafting, gardening, or hunting) and resource exchanges (for example, reciprocal work exchanges and cooperatives, co-living collectives, in-kind payments, and gifts).102 They urge political change that enlarges the place of these nonmarket alternatives, challenging the hegemony of profit-making firms with their dependence on exploited labor and invented consumption “needs.”

Interestingly, all the alternatives named by Gibson-Graham are ways of maintaining self-sufficiency or reciprocity, rather than one-way dependence. Americans have been characterized as rugged individualists who are unwilling to receive financial assistance, and many of my participants said that was true of them. However, they were able to accept financial assistance if it was part of an ongoing reciprocal relationship. Money from their parents could be repaid with physical assistance; donations from their faith community could be repaid with volunteer hours; extended unemployment benefits from the state were a fair exchange for their past tax payments and labor.

If in the future it becomes more difficult to sustain a living from waged work, I predict not only greater pressure for state income support but also greater expectations for financial support from family members and community groups, along with ways of interpreting such support as consistent with a morally worthy life.

Consumption Norms

People work not only to live but also to live well. How people feel about waged work in the future will also depend on consumption norms. An adequate income is not just one that keeps a person alive; it is one that enables a person to live in the manner that is socially expected.

How my unemployed participants felt about their current levels of consumption depended on their levels of debt, previous consumption highs and lows, the kinds of consumption needed to maintain their social relationships, and what served as a basis of their class identities, including symbolically significant forms of consumption. Some had taken on high levels of debt, which made them anxious. When they lost their jobs, many stopped accumulating debt for discretionary expenses, which helped them feel more relaxed.103 Many of those who had previously been well-off, however, had trouble adapting to a drastically reduced income. They could not keep up with friends whose ways of socializing required a level of spending my unemployed participants could no longer afford. Some were embarrassed by their visibly reduced consumption, which had been central to their self-identification as “middle class” or as a “have” (rather than a “have-not”) in society. Home ownership is an especially freighted key symbol at present in the United States.104 Among some of my married interviewees, when unemployment made it impossible to pay the mortgage on their home, divorce followed soon after. By contrast, for those who had been unhoused, simply obtaining a decent place to reside made them more secure even if their income remained very low. As other researchers have found, downward mobility is more difficult to adjust to than precarity as a normal state.105

The social analyst Peter Frase argues that how well people will live a future of climate change and automation depends on whether there is overall abundance or scarcity and whether wealth and power are distributed equally or hierarchically. If everyone lived very simply, that would be the norm to which all would eventually adjust. Perhaps home ownership would cease to be a common symbol of a successful life. However, if there were great income inequality, it would be difficult for the majority to live without any of the comforts or pleasures they observed among the well-off.106

Other Meanings of Work in a Good Life

Social meanings of consumption take us to the larger place of work in a good life. A life can be “good” because it is pleasurable or because it is morally worthy.107 How does work fit into a good life in either of those senses now, and how might those meanings change in the future?

As I explained, in the United States today there are three dominant ways of thinking about work as a moral duty. The first is that adults have the obligation to support themselves and their families (working to live). The second is that adults should spend a conventionally fixed part of their days and weeks applying themself conscientiously to paid work or other productive activities (a diligent 9-to-5 work ethic). The third is that adults should make their paid work the center of their identity and interests, devoting as much time as necessary to be successful (a living-to-work ethic). The second and third are the historic developments Weber termed the Protestant work ethic. The third (what I call a living-to-work ethic) takes the imperative to be productive to its Puritan extreme, which Weber believed was peculiar because it subordinates the rest of life to work, instead of the reverse. He believed that ethic had disappeared by the early twentieth century, although others contend that there is a new Puritan work ethic enjoining managers and professionals in particular to devote long hours to their jobs.108

Each notion of work as a moral duty could shift in the future, depending on the first five factors I discussed. For example, a duty to be self-supporting could shift to a duty to try to be self-supporting, or a duty to contribute to one’s collective living group, or a duty to be self-supporting only for certain expenses (for example, responsible for earning disposable income but not for necessities like housing, food, and health care).

If self-employment and gig work become more common, a diligent 9-to-5 work ethic will change. Conventional hours for being productive may become much shorter or fade away. More importantly, what counts as honorable productive activity could expand to encompass the nonmarket forms of provisioning Gibson-Graham discussed as well as community volunteer work, as a substitute for and not just an adjunct to paid work. The future of volunteerism should be reimagined along with the future of work.109

A blurring of daily and weekly temporal rhythms could extend to the life course. The sociologist Phyllis Moen calls for changing the common assumption that lives should march along from formal education to paid work to retired leisure, the “outdated learn-earn-leisure lockstep.”110 One of my participants, Alice Joyner, was looking to begin a new career as a family counselor at the age of seventy-eight. She was inspired by her grandmother, who was still farming when she was eighty. Her grandmother used to say she was “in her use.” Alice misheard at first: “I thought she was trying to say youth. But she knew what she was saying.” For Alice, “it’s good to feel useful all your life.”111 Social policies can break up the learn-earn-leisure lockstep in more ways than by encouraging additional years of paid employment. There should also be more opportunities for lifelong education, as well as more vacations and sabbaticals in the middle decades of life.112

How might a living-to-work ethic change if work outside of standard employment became common? Someone who is self-employed may have to work long hours to make a sufficient income. However, that is not a living-to-work ethic, in which one has a moral duty to work constantly. The living-to-work model of a morally good life may be changing or perhaps was never common. Nearly all my participants stated emphatically that it is morally wrong to put one’s work ahead of everything else in life. Many of those who previously had a living-to-work ethic said a lesson they learned from being out of work was that their priorities had been misguided. They were joined in that view by those with a diligent 9-to-5 work ethic, who emphasized that one should be conscientious while on the job but not let one’s work take over one’s life.

Current wellness discourses create a new imperative, one that has elements of both morality and pleasure: we ought to protect our health, and we will feel better if we do. For the unemployed who had formerly worked long hours, working less was healthier. By contrast, many of those who had previously worked fixed hours said that not working was harmful to their health. One participant gave the analogy of a vehicle that becomes rusty through disuse. From both ends I saw a convergence on the value of work as one part of a fulfilling life, but only if it is kept in balance.

The right kind of work could also be enjoyable. Most of my participants did not see work as all grim duty and life outside work as all pleasure. When they spoke of finding fun in or at their jobs, they envisioned work as part of a good life in all senses. Whether jobs will continue to be fun in the future, however, remains to be seen.

It also remains to be seen whether a moral imperative to be productive persists in the United States and perhaps many other societies, with “productivity” expanded to include self-care and other nonremunerative activities. Another possibility I saw among my participants is that a productivity ethos is replaced by its frenetic doppelganger, a staying-busy ethos.113 It was common for my interviewees to say they were “staying busy” if they had a day full of scheduled activities. Only one said they preferred to relax.

The Individual’s Identities

Lastly, how people feel about working, not working, or working sometimes depends on their socially defined identities and on their personally meaningful self-representations, the core of who they think they are. To recap earlier chapters, when it comes to attitudes about waged work some of the most relevant social identities in the United States currently are defined by gender, household role, age, nativity (immigrant or native-born), and class. For example, at present, dominant gender roles put more pressure on married men to remain in the workforce than on married women. Some men I interviewed (both straight and gay) felt that being unemployed made them “less of a man,” but no woman I interviewed felt that being unemployed made them less of a woman, although they felt diminished as persons. Parents—both male and female—faced pressures if they were the head of the household that were not felt by nonparents, both to provide for their children and to set a good example for them. Among middle-class Americans there is less pressure for emerging adults in their twenties to be self-supporting than in the past. Immigrants of all ages, however, especially those trying to attain citizenship, face strong internal and external pressures to find paid work and eschew state supports. People differ as well in what they see as the core of their class identities—whether that is based on the kind of work they do, their income and consumption, their diligent efforts to support themself and their family, or a mix of those.

Any of those meanings could change in the future.

There are many other possible personal meanings of working. For some of my interviewees, staying busy with work was a way to take their mind off personal trauma. For others, especially for some immigrants from Asia and Latin America, the money they earned enabled them to fulfill obligations to their natal family. Many took pleasure from what they could create or contribute through their jobs. For those with an occupational passion, their ideal job would be a realization of what they were meant to do in life. Although new cultural models of the place of work in a good life may arise in the future, I would expect continuing diversity in what pulls at our hearts.

No ethnography can be a study of the future. We can only describe the way people think, feel, and act now, and those ways of being in the world could change. The best way to be prepared is to shed our preconceptions about what is possible. If we pay attention to the diversity in values and practices that are already present, we can imagine fresh alternatives.

Annotate

Next Chapter
Appendix
PreviousNext
All rights reserved
Powered by Manifold Scholarship. Learn more at
Opens in new tab or windowmanifoldapp.org